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Helpful answers
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Aug 13, 2016 6:41 PM in response to foo-on-airby darren.s,Hello foo-on-air,
Thank you for using Apple Support Communities.
I understand from your post that when trying to use the text loupe it does not appear. I know how important it is for you to be able to use the text loupe in your apps like Safari and Notes. In a situation like this, I would recommend restarting your iPad Mini 2 first. The following article has the steps to restart your iPad Mini 2:Restart your iPhone, iPad, or iPod touch
If the issue persists, you will want to create a backup file and then look at resetting the settings on your iPad Mini 2.
How to back up your iPhone, iPad, and iPod touch
Once you have a backup saved, then reset all the settings using the following steps:
Reset iPhone
Reset iPhone. Go to Settings > General > Reset, then choose:
Reset All Settings: All your preferences and settings are reset.
Best Regards
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Aug 27, 2016 3:40 AM in response to darren.sby foo-on-air,HI
a reset didn't change the situation. certain apps including safari on iOS have grave issues showing the loupe. For example one notes app often doesn't show the loupe whereas another doesn't seem to have the problem. So to assume that they use different methods for text selections. But in apples native browser it's disappointing to see the same issue.
