Q: 2nd gen iPod not recognised on iTunes 12.4

Running iMac with OSX El Capitan 10.11.6 and iTunes 12.4.3.1 When I plug in my 2nd gen iPod it does not recognise it. Nothing shows up in iTunes so I can't sync it anymore.

Tried changing computers, cables and USB ports to no avail.

Any suggestions/solutions greatly appreciated.

iMac, OS X El Capitan (10.11.6)

Posted on Aug 13, 2016 7:39 AM

I have this question too

Q: 2nd gen iPod not recognised on iTunes 12.4

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by becky_s22,

becky_s22 Aug 14, 2016 2:36 PM in response to frem
Community Specialists

Aug 14, 2016 2:36 PM in response to frem

Hi frem,

I understand that iTunes is not seeing your iPod for syncing when it's plugged in. I know it's important to be able to use iTunes to transfer your media to your iPod, so I'm happy to help work toward a solution!

Check out this article that we have on the subject:
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Thanks for using the Apple Support Communities, cheers!
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Q: 2nd gen iPod not recognised on iTunes 12.4

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by becky_s22,

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