locked out
I am locked out of my phone, it won't recognize my touch ID either. I tried going through through the appleid and the security questions I don't remember selecting.
iPhone 6s Plus
The following has instructions for all of the methods of dealing with a forgotten lock screen passcode: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
The security questions are a separate issue (although may be asked for when logging in to iCloud to use the iCloud method above): If you forgot the answers to your Apple ID security questions - Apple Support