Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cost for hard drive replacement

Hello everyone,

My mom recently dropped a heavy box on my MacBook Pro (late 2011 model running on Yosemite)

My laptop is over 4 years old and its 500GB hard drive got bad sector (resulted from a physical damage).

I know hard sectors cannot be repaired unlike soft sectors. It's only a matter of time when more bad sectors accumulate and spread like cancer tumors and fail the entire disk. A technician from a Korean Apple center (not officially affiliated with Apple) told me it'd cost more than $200 to replace the hard drive. He warned me Seagate hard drives are more likely to fail and there's no way for me to know what kind of new hard drive they'd get. My old hard drive is Toshiba and it's been working fine until the box incident. I have no time and I have to fly back to the East Coast and give my MacBook Pro at one of the local Apple stores. How much will it cost tor replace my damaged hard drive? My Apple Care insurance is expired by the way. Thank you.

MacBook Pro (15-inch Late 2011), OS X Yosemite (10.10.5), null

Posted on Aug 13, 2016 11:16 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2016 3:34 PM

Very important. If you have someone else do the repair, make sure you have your own full complete backup. Even better have 2 full complete backups by 2 different utilities to 2 different backup devices. Repair facilities have been known to loose your data. Do not depend on them doing the backup for you.


Also if you have sensitive data on your device, ask them to return the replaced device along with the repaired Macbook, and you can securely dispose of it when you no longer need it.


$200 would most likely be in the ball park. You will not know until you actually ask Apple, or whatever replair facility you decide to use. Chances are the cost of the disk will more than what you can get on-line. And labor charges are not cheap.


Piggy-backing on Eric Root's suggestion. It is not that difficult if you have the correct screw drivers and torx bits. I've done this to my Late 2011 15" Macbook Pro. But in my case I replaced my rotational hard disk with an SSD and my Mac is faster than when it was new.


I also upgraded the RAM to 16GB (OWC <http://MacSales.com> and <http://Crucial.com> are well respected Mac RAM vendors).


Tools can be obtained from OWC <http://MacSales.com> or <http://iFixIt.com>


You can find lots of YouTube videos so that you can compare and contrast the effort needed.


As mentioned by Eric Root, OWC has lots of do it yourself installation videos.


And <http://iFixIt.com> has teardown instructions you can print out (I find it useful to tape each screw I remove to the instructions, so I know where it goes when I put the Mac back together again).


A 480GB SSD with tools and an external enclosure for the old internal drive goes for $200 from OWC


A 500GB rotating hard disk with tools and an external enclosure for the old internal disk drive goes for around $60 from OWC.


You want the external enclosure so that you can first put the new drive in the enclosure, then use Carbon Copy Cloner (1 month free full featured demo) or SuperDuper (always free to clone the entire disk) to make an exact copy of your internal disk to the new disk before you install the new disk.


You could be ordering the replacement drive before you head home, and depending on how long until you get home, and how much you want to pay for shipping, it could be at home when you arrive.


Just a thought.

2 replies
Question marked as Top-ranking reply

Aug 14, 2016 3:34 PM in response to Lion 2012

Very important. If you have someone else do the repair, make sure you have your own full complete backup. Even better have 2 full complete backups by 2 different utilities to 2 different backup devices. Repair facilities have been known to loose your data. Do not depend on them doing the backup for you.


Also if you have sensitive data on your device, ask them to return the replaced device along with the repaired Macbook, and you can securely dispose of it when you no longer need it.


$200 would most likely be in the ball park. You will not know until you actually ask Apple, or whatever replair facility you decide to use. Chances are the cost of the disk will more than what you can get on-line. And labor charges are not cheap.


Piggy-backing on Eric Root's suggestion. It is not that difficult if you have the correct screw drivers and torx bits. I've done this to my Late 2011 15" Macbook Pro. But in my case I replaced my rotational hard disk with an SSD and my Mac is faster than when it was new.


I also upgraded the RAM to 16GB (OWC <http://MacSales.com> and <http://Crucial.com> are well respected Mac RAM vendors).


Tools can be obtained from OWC <http://MacSales.com> or <http://iFixIt.com>


You can find lots of YouTube videos so that you can compare and contrast the effort needed.


As mentioned by Eric Root, OWC has lots of do it yourself installation videos.


And <http://iFixIt.com> has teardown instructions you can print out (I find it useful to tape each screw I remove to the instructions, so I know where it goes when I put the Mac back together again).


A 480GB SSD with tools and an external enclosure for the old internal drive goes for $200 from OWC


A 500GB rotating hard disk with tools and an external enclosure for the old internal disk drive goes for around $60 from OWC.


You want the external enclosure so that you can first put the new drive in the enclosure, then use Carbon Copy Cloner (1 month free full featured demo) or SuperDuper (always free to clone the entire disk) to make an exact copy of your internal disk to the new disk before you install the new disk.


You could be ordering the replacement drive before you head home, and depending on how long until you get home, and how much you want to pay for shipping, it could be at home when you arrive.


Just a thought.

Cost for hard drive replacement

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.