Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IOS 9.3.4 - Trouble installing

I have made dozens of attempts to install the new IOS 9.3.4 software update on my phone for a few weeks. I have never had a problem updating to any new iOS versions before. Each time I attempt to upgrade to 9.3.4 I received a message saying… "Unable to install update" ..."an error occurred installing IOS 9.3.4" PLEASE HELP!!!!!!!!!

iPhone 6, iOS 9.3.4, IOS 9.3.4 - Trouble installing

Posted on Aug 14, 2016 7:51 AM

Reply
Question marked as Best reply

Posted on Aug 14, 2016 8:20 AM

Try installing iOS using iTunes on a computer. Below are instructions from Apple's support page for doing so.

Update your device using iTunes

If you can’t update wirelessly, you can update with iTunes. If your computer uses the Personal Hotspot on the iOS device that you’re updating, connect your computer to a different network.

  1. Install the latest version of iTunes on your computer.
  2. Connect your device to your computer.
  3. Open iTunes and select your device.
  4. Click Summary, then click Check for Update.
    User uploaded file
  5. Click Download and Update.
2 replies
Question marked as Best reply

Aug 14, 2016 8:20 AM in response to DC2669

Try installing iOS using iTunes on a computer. Below are instructions from Apple's support page for doing so.

Update your device using iTunes

If you can’t update wirelessly, you can update with iTunes. If your computer uses the Personal Hotspot on the iOS device that you’re updating, connect your computer to a different network.

  1. Install the latest version of iTunes on your computer.
  2. Connect your device to your computer.
  3. Open iTunes and select your device.
  4. Click Summary, then click Check for Update.
    User uploaded file
  5. Click Download and Update.

IOS 9.3.4 - Trouble installing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.