HT202023: About in-app purchases

Learn about About in-app purchases
chuber1

Q: Pokemon go app usage of already purchased coins is showing up as in charges for more coins when spending the coins on items in the Pokemon go store

I've been playing Pokemon go for a month now and have just stared to to have a problem with the "shop" purchases.

I previously purchased coins from the Pokemon Go shop; when I used some of the remaining coin balance this past week, to get Incense and Lucky Eggs, they were processed as another "real purchase" - as if I purchased more coins with my iTunes account/apple id. It has done this a total of four times now $4.99 each time, (purchase's were actually pokecoins used for 1 lucky egg and 1 incense at the same time but on two different days).

When I select the Report A Problem on the Apple receipt email, I'm taken to a list of my app purchases where they are not listed. I can't imagine I'm the only person experiencing this issue.

iPod touch, iOS 6.1.3

Posted on Aug 14, 2016 7:19 AM