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Q: General issue 9.3.4 camera, swip screen.slowing

Hi all,

 

I need help to fix issue I got on my iphone 5S 32

after a 9.3.4 update from 9.3.3

 

I got a slowest general on the phone including swip on screen ...mooving alone

camera don't to start and after mooving bettween photo, video . pano etc...the camera start but don't want to save a new pic ....the gallery don't work as well Facebook and all social tool ...

so is globaly slowing and BUG everywhere

 

so guys

what is the best way to fix those isssue

               wait a next update

               try a reset then restore on 9.3.4

               or reset and restore previous version 9.3.3

 

thanks for your help

iPhone 5s, iOS 9.3.4

Posted on Aug 14, 2016 8:18 AM

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Q: General issue 9.3.4 camera, swip screen.slowing

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  • by JovonaP.,

    JovonaP. JovonaP. Aug 15, 2016 7:00 AM in response to bentu
    Community Specialists
    Aug 15, 2016 7:00 AM in response to bentu

    Hello Bentu,

    Thank you for using Apple Support Communities. I understand you've been experiencing issues with app behavior after updating your iPhone 5s. I know the ability to move between apps and use each app as expected is extremely important in everyday use of an iPhone. I am happy to help get this resolved with you.

    First I recommend force closing any app that is not responding or behaving as expected. Use the link below for assistance:
    Force an app to close on your iPhone, iPad, or iPod touch

    If the issue persists restart your phone:

    1. Press and hold the Sleep/Wake button until the red slider appears.
    2. Drag the slider to turn your device completely off.
    3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

    Restart your iPhone, iPad, or iPod touch

    If you continue to have issues it is possible the software is the cause. To resolve software issues you'll need to restore your phone with iTunes on a Mac or PC. This allows iTunes to remove all content and install a fresh copy of the latest software. Restoring takes the phone back to factory setting so it is very important you back up first. The link below provides steps to back up and restore:
    Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

    Have a wonderful day!