Q: Can't play purchased music from the cloud on Apple TV (4th gen)
I just started using Apple Music, and when I view My Music on my MacBook Air or iPhone/iPad, I see and can play anything that I've added whether through Apple Music, purchased music from the iTunes Store, or my own music that has been matched via iCloud Music Library.
On my Apple TV (4th gen), however, I can't seem to play the purchased songs. The songs from Apple Music and my own songs play just fine. But if I select one of the purchased albums, the screen just displays the album art for each song flashing by very quickly, but not playing anything.
Does anyone know how to fix this or if it's a known bug?
Thanks!
Apple TV, tvOS 9.2.2
Posted on Aug 14, 2016 10:46 AM
Ended up calling AppleCare and the end result was to reset the AppleTV. This unfortunately meant that I had to reinstall and log into all my apps, but it did fix the problem.
Posted on Aug 17, 2016 7:48 AM