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Aug 15, 2016 8:43 AM in response to akkhan007by Corrie84,Hello akkhan007,
Thank you for using the Apple Support Communities. I know having an issue with sound on your iPhone is not what you expect. If I understand correctly, you are unable to hear the other person on a phone call and other sound issues on your iPhone. Good news is this article has steps to help resolve your issue and get your iPhone working properly again:
If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone
Cheers!
