lyssmd

Q: Why won't my iPhone 6 stop "searching" or saying "no service"

Please help me! I feel hopeless and completely frustrated. I have been without service for two weeks already- which is frustrated considering I am paying AT&T for their service!


I have spent hours on the phone with both Apple, and AT&T customer service doing all sorts of things (resetting to factory settings, setting up as a new Iphone not as a backup, resetting network settings, removing the sim card, getting a brand new sim card, checking to make sure I am on the newest IOS, updating carrier settings, updating itunes... everything!) I even purchased a NEW iPhone!!!!! In the end both say, "It's an issue with AT&T" or "It's an issue with Apple" and nobody is helping me.

 

My phone STILL says searching, or no service. I do not have 4G or LTE. I have to be connected to wifi to receieve Imessages, and Facetime Audio/Video. I can't make regular calls unless connected to at&t wifi.

 

Can somebody please give me a solution. I feel like nobody is helping me and it really is starting to feel hopeless.

iPhone 6, iOS 9.3.4, AT&T

Posted on Aug 14, 2016 1:06 PM

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Q: Why won't my iPhone 6 stop "searching" or saying "no service"

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