HT204306: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Learn about If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
nancyfromcherryville

Q: On my iPhone 6 version 9.3.4 I  have 13 apps that will not update. When it asks for my password it doesn't remember it. Then  it says you must add both  your Apple ID and password   And it says the app was not purchased on this iPhone. It has been

On my iPhone 6 version 9.3.4 I  have 13 apps that will not update. When it asks for my password it doesn't remember it. Then  it says you must add both  your Apple ID and password   And it says the app was not purchased on this iPhone. It has been  its just the same 13 apps. it agrees that it has been purchased but won't let me update. I've been trying everything  reset reboot delete app and add back had sessions with apple and taken to Verizon store. Help if you can. Thanks

iPhone 6, iOS 9.3.4

Posted on Aug 14, 2016 7:32 PM

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Q: On my iPhone 6 version 9.3.4 I  have 13 apps that will not update. When it asks for my password it doesn't remember it. Then& ... more

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