voroude
Level 1
(4 points)
Q: trackpad not working
good evening
since i switch on my macbook pro the trackpad do not work so i have to turn it off several times until it work
what should i do in this case
iPad Air Wi-Fi, Cellular, iOS 9.3.2
lllaass
Level 10
(189,248 points)
If you have a removable battery one cause of trackpad problems is a swollen battery since that places force on the underside of the trackpad.
Otherwise:
- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
https://support.apple.com/en-us/HT201295
About NVRAM and PRAM
https://support.apple.com/en-us/HT204063
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
https://support.apple.com/en-us/HT201262
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
https://support.apple.com/en-us/HT201314
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
https://support.apple.com/en-us/HT204904
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum or other appropriate forum.
