jimrootfishing
Level 1 (4 points)
Desktops

Q: Help my iMac is really slow

Can someone please help me figure out what's wrong with my iMac?

Thanks,

Jim

 

EtreCheck version: 3.0.1 (304)

Report generated 2016-08-15 10:54:12

Download EtreCheck from https://etrecheck.com

Runtime 7:16

Performance: Below Average

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: Computer is too slow

 

Hardware Information: ⓘ

    iMac (20-inch, Early 2009)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac9,1

    1 2.66 GHz Intel Core 2 Duo CPU: 2-core

    8 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            4 GB DDR3 1067 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1067 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information: ⓘ

    NVIDIA GeForce 9400 - VRAM: 256 MB

        iMac 1680 x 1050

 

System Software: ⓘ

    OS X El Capitan 10.11.6 (15G31) - Time since boot: about 15 days

 

Disk Information: ⓘ

USB Information: ⓘ

    Apple Computer, Inc. IR Receiver

    EZKEY USB Keyboard

        EZKEY USB Keyboard

    Logitech USB Optical Mouse

    Apple Inc. BRCM2046 Hub

        Apple Inc. Bluetooth USB Host Controller

    Lexar microSD RDR  63.86 GB

        Untitled (disk2s1) /Volumes/Untitled : 63.85 GB (30.26 GB free)

    Apple Inc. Built-in iSight

 

Gatekeeper: ⓘ

    Mac App Store and identified developers

 

Kernel Extensions: ⓘ

        /System/Library/Extensions

    [loaded]    com.nvidia.CUDA (1.1.0 - 2016-08-02) [Support]

 

System Launch Agents: ⓘ

    [not loaded]    8 Apple tasks

    [loaded]    149 Apple tasks

    [running]    81 Apple tasks

 

System Launch Daemons: ⓘ

    [not loaded]    44 Apple tasks

    [loaded]    150 Apple tasks

    [running]    97 Apple tasks

 

Launch Agents: ⓘ

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-08-07) [Support]

    [running]    com.adobe.AdobeCreativeCloud.plist (2016-04-12)

    [loaded]    com.google.keystone.agent.plist (2016-07-18)

    [loaded]    com.nvidia.CUDASoftwareUpdate.plist (2016-07-31) [Support]

    [not loaded]    com.teamviewer.teamviewer.plist (2016-07-31)

    [not loaded]    com.teamviewer.teamviewer_desktop.plist (2016-07-31) [Support]

 

Launch Daemons: ⓘ

    [running]    com.adobe.adobeupdatedaemon.plist (2016-06-17) [Support]

    [loaded]    com.adobe.agsservice.plist (2016-04-12) [Support]

    [loaded]    com.adobe.fpsaud.plist (2016-06-28)

    [loaded]    com.google.keystone.daemon.plist (2016-07-18)

    [loaded]    com.nvidia.cuda.launcher.plist (2015-05-07)

    [loaded]    com.teamviewer.Helper.plist (2016-07-06) [Support]

    [not loaded]    com.teamviewer.teamviewer_service.plist (2016-07-31)

 

User Launch Agents: ⓘ

    [loaded]    com.adobe.AAM.Updater-1.0.plist (2015-05-05) [Support]

    [running]    org.Navionics.NavService.plist (2016-04-08)

 

User Login Items: ⓘ

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Adobe Lightroom    Application  (/Applications/Adobe Lightroom/Adobe Lightroom.app)

 

Internet Plug-ins: ⓘ

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-06-17) [Support]

    FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-08-07) [Support]

    QuickTime Plugin: 7.7.3 (2016-07-27)

    Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-07) [Support]

    Default Browser: 601 - SDK 10.11 (2016-07-27)

    o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-15) [Support]

    googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

 

3rd Party Preference Panes: ⓘ

    CUDA Preferences (2015-04-02) [Support]

    Flash Player (2016-06-28) [Support]

 

Time Machine: ⓘ

    Time Machine not configured!

 

Top Processes by CPU: ⓘ

         3%    WindowServer

         2%    kernel_task

         2%    coreaudiod

         0%    Adobe Premiere Pro CC 2015

         0%    NavService

 

Top Processes by Memory: ⓘ

    2.13 GB    Adobe Premiere Pro CC 2015

    800 MB    kernel_task

    467 MB    Google Chrome Helper(3)

    303 MB    Google Chrome

    254 MB    mdworker(16)

 

Virtual Memory Information: ⓘ

    76 MB    Free RAM

    8.17 GB    Used RAM (1.56 GB Cached)

    831 MB    Swap Used

 

Diagnostics Information: ⓘ

    Aug 15, 2016, 09:34:39 AM    ~/Library/Logs/DiagnosticReports/MassStorageCamera_2016-08-15-093439_[redacted] .crash

        com.apple.MassStorageCamera - /System/Library/Image Capture/Devices/MassStorageCamera.app/Contents/MacOS/MassStorageCamera

 

 

iMac, OS X El Capitan (10.11.6)

Posted on Aug 15, 2016 7:59 AM

Close
jimrootfishing

Q: Help my iMac is really slow

  • All replies
  • Helpful answers

  • by JimmyCMPIT,

    JimmyCMPIT JimmyCMPIT Aug 15, 2016 8:07 AM in response to jimrootfishing
    Level 5 (7,127 points)
    Mac OS X
    Aug 15, 2016 8:07 AM in response to jimrootfishing

    what is "slow", is it slow to open applications and boot? Consider an SSD to replace your mechanical hard drive.

    https://eshop.macsales.com/search/2009%20iMac%20ssd

    I've used OWC in the past for parts, they are very mac knowledgable and their prices appear to be fair. I do not work for them or receive financial or any other compensation for the recommendation or sale.

     

    is it slow using specific applications? What are you doing in those applications? You have a 7 year old desktop computer with a low level 2 core CPU, if you are expecting production speeds of out this unit with the advances being made in new software (I see you use Adobe CC from the report.) it's not realistic.

    I support CC running on several brand new i7 4.0 GHz. iMacs with 16GB RAM and 2GB DDR5 video cards and the verdict from the users I support is Cloud is actually slower on these systems than their predecessors; CS5 and CS6.

  • by macjack,

    macjack macjack Aug 15, 2016 8:18 AM in response to jimrootfishing
    Level 9 (55,682 points)
    Mac OS X
    Aug 15, 2016 8:18 AM in response to jimrootfishing

    Hi Jim, that's pretty slow. How full is your hard drive, for some reason this was not reported on EtreCheck.

    If your hard drive space is sufficient, start up in Safe Mode and see if the problem still occurs:

    Try safe mode if your Mac doesn't finish starting up - Apple Support

    Restart holding the "shift" key.

    (Expect it to take longer to start this way because it runs a directory check first. Also give it a little time after start because it runs some maintenance routines in the beginning.) Safe Mode

  • by jimrootfishing,

    jimrootfishing jimrootfishing Aug 15, 2016 8:22 AM in response to jimrootfishing
    Level 1 (4 points)
    Desktops
    Aug 15, 2016 8:22 AM in response to jimrootfishing

    MY memory is less than half full (127 full over 300 total)

  • by macjack,

    macjack macjack Aug 15, 2016 8:25 AM in response to jimrootfishing
    Level 9 (55,682 points)
    Mac OS X
    Aug 15, 2016 8:25 AM in response to jimrootfishing

    OK, what happens in Safe Mode?

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Aug 15, 2016 8:59 AM in response to jimrootfishing
    Level 9 (58,184 points)
    Photos for Mac
    Aug 15, 2016 8:59 AM in response to jimrootfishing

    Your early 2009 iMac is maxed on RAM at 8GB, however the computer is starved for RAM. This would point directly to performance decreases. This also means you need to locate what is using large amounts of RAM when the machine slows down so you can minimize that use. How you do this is by using Activity Monitor (Applications - Utilities - AM), Apple can help you learn how to use this tool in Use Activity Monitor on your Mac - Apple Support