HT202667: Change your Apple ID
Learn about Change your Apple ID
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All replies
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Helpful answers
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Aug 15, 2016 9:05 AM in response to davidaingramby King_Penguin,★HelpfulResetting security questions : If you forgot the answers to your Apple ID security questions - Apple Support
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Aug 15, 2016 9:06 AM in response to King_Penguinby davidaingram,Thanks for your help. I figured it was probably that easy.
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Aug 15, 2016 9:10 AM in response to King_Penguinby davidaingram,It is still saying that I have made to many incorrect verification attempt even after resetting my security prompts.
Any ideas???
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Aug 15, 2016 9:18 AM in response to davidaingramby King_Penguin,You've reset your security questions ? Where are you now seeing the 'incorrect verification' message - and, if on an iOS device or computer's iTunes, you've tried (if still logged in) logging out and back into the account ?
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Aug 15, 2016 9:27 AM in response to King_Penguinby davidaingram,https://appleid.apple.com/account/manage
when I click continue it says this
Nothing appears after that. I've tried connecting to APP Store then disconnected but it hasn't done anything yet.
<Image Edited by Host to Remove Personal Information>
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Aug 15, 2016 9:27 AM in response to davidaingramby King_Penguin,I've asked the hosts to remove your first image from your post as it contains your id.
You aren't still logged in on the appleid.apple.com site from before getting your security questions reset ?
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Aug 15, 2016 9:32 AM in response to King_Penguinby davidaingram,No, I made sure to sign out of all my devices.
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Aug 15, 2016 9:40 AM in response to davidaingramby King_Penguin,By 'all of my devices' do you also mean that you've logged out and back into the account on that website since the questions were reset (which I assume that Support in your country had to do) ? Not sure whether there is a delay between the reset being done
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Aug 15, 2016 9:43 AM in response to King_Penguinby davidaingram,Yeah, I have 5 devices...mac mini, macbook air, iPhone 6, apple tv, iPad
I can let it just sit and see if something changes in the next few hours.
I even went in and closed all my previous web sessions that might have been signed in.
