NZL101

Q: my computor wont recognise video format from phone /Users/brucekendalliphone/Pictures/iPhoto Library.photolibrary/Import/Masters/Roll 1/IMG_7345.MOV

I took a 30 minute long video & my Mac Book Pro dose not recognise the format.  /Users/brucekendalliphone/Pictures/iPhoto Library.photolibrary/Import/Masters/Roll 1/IMG_7345.MOV

It plays on the phone but cant transfer to my MBP only air drop to my ipad

What can I do to save this file to a hard drive?

iPhone 6s, iOS 9.3.4, MacBookPro15-in 2.53GHz 09. 10.10.5

Posted on Aug 15, 2016 10:58 AM

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Q: my computor wont recognise video format from phone /Users/brucekendalliphone/Pictures/iPhoto Library.photolibrary/Import/Masters/R ... more

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  • by LarryHN,

    LarryHN LarryHN Aug 15, 2016 11:42 AM in response to NZL101
    Level 10 (85,697 points)
    Photos for Mac
    Aug 15, 2016 11:42 AM in response to NZL101

    lets start with details

     

    You posted in the Photos for Mac forum but the question seems to be about iPhoto for Mac (  /iPhoto Library.photolibrary/  )   What version of the OS and of iPhoto (or Photos) are you using

     

    Have you tried airdrop to your Mac?  why exactly can you not transfer it? What exact error message do you get? Have you tried Image Capture?

     

    LN