Q: Macbook: An Error occurred during activation. Try again

Question

MK_SPACE

Level 1 (5 points)

Mac OS X

Q: Macbook: An Error occurred during activation. Try again

HI, I use MBP and this problem has been persisting for over 5 months now.

I am on El Capitan version 10.11.6. I get the message " An error occurred during activaton, Try again" when i try to Sign In.

My Internet speeds are ok, Password account ok. Already logged into iCloud and App Store with same password. Imessage + Facetime, I am not able to login.

Please help. Thanks

MacBook Pro, OS X El Capitan (10.11.6)

Posted on Aug 15, 2016 12:43 PM

I have this question too

Solved

sberman

Level 8 (38,680 points)

A:

Do you use two-step verification or two-factor authentication? If so, you will need app-specific passwords for FaceTime and Messages.

Using app-specific passwords - Apple Support

If not, see this article. It is written for iOS, but if you translate the suggestions into similar ones for OS X, it should solve your issue.

If you get an error when trying to activate iMessage or FaceTime - Apple Support

Posted on Aug 15, 2016 1:16 PM

Q: Macbook: An Error occurred during activation. Try again

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by MK_SPACE,

MK_SPACE Aug 16, 2016 9:25 PM in response to MK_SPACE
Level 1 (5 points)

Mac OS X

Aug 16, 2016 9:25 PM in response to MK_SPACE

I tried the process given, and it did not work.
Apparently the iMessage and Facetime is able to login very well on SAFE MODE. But not able to login in Normal Mode.
Any idea how i can make it to login in Normal Mode?
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by sberman,

sberman Aug 16, 2016 9:28 PM in response to MK_SPACE
Level 8 (38,680 points)

Aug 16, 2016 9:28 PM in response to MK_SPACE

Have you been through these steps?

If you get an error when trying to activate iMessage or FaceTime - Apple Support
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by MK_SPACE,

MK_SPACE Aug 17, 2016 2:03 AM in response to sberman
Level 1 (5 points)

Mac OS X

Aug 17, 2016 2:03 AM in response to sberman

Tried all the steps you have given in that link, but still not working. I had tried the process on that link before.
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by MK_SPACE,

MK_SPACE Aug 17, 2016 11:46 AM in response to MK_SPACE
Level 1 (5 points)

Mac OS X

Aug 17, 2016 11:46 AM in response to MK_SPACE

Apple Experts: Please help with more ideas on how to fix this problem.

iMessage + Facetime not able to login on Macbook Pro (El-Capitan - ver. 10.11.6)
Error: Could not sign in to iMessage. An error occurred during activation. Try again.
Macbook Safe Mode: I am able to login very well to iMessage + Facebook
iPhone 6: Able to Log into iMessage and Facetime very well.
Macbook Pro Normal Mode: CANT LOGIN TO IMESSAGE AND FACETIME
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Accepted Answer · Aug 15, 2016 1:16 PM

sberman

Level 8 (38,680 points)

Aug 15, 2016 1:16 PM in response to MK_SPACE

Do you use two-step verification or two-factor authentication? If so, you will need app-specific passwords for FaceTime and Messages.

Using app-specific passwords - Apple Support

If not, see this article. It is written for iOS, but if you translate the suggestions into similar ones for OS X, it should solve your issue.

If you get an error when trying to activate iMessage or FaceTime - Apple Support

Q: Macbook: An Error occurred during activation. Try again

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by sberman,Solvedanswer

by MK_SPACE,

by sberman,

by MK_SPACE,

by MK_SPACE,

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