HT202304: iCloud: Mail server settings for email clients

Learn about iCloud: Mail server settings for email clients
lyle9000

Q: im trying to sync Mail with outlook

I cant get Icloud to sync with OUtlook.  I downloaded Icloud for Windows and have the Mail, COntacts box checked but nothing syncs up.

MacBook Air (13-inch Mid 2013), iOS 6.1.4

Posted on Aug 15, 2016 6:25 PM

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Q: im trying to sync Mail with outlook

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  • by chris_g1,

    chris_g1 chris_g1 Aug 16, 2016 1:13 PM in response to lyle9000
    Community Specialists
    Aug 16, 2016 1:13 PM in response to lyle9000

    Hello lyle9000.

     

    Thank you for using the Apple Support Communities. It seems you are having some issues with syncing between Outlook and iCloud. I'm happy to provide you with some direction to resolve this.

     

    Let's follow the troubleshooting steps in this Apple knowledge base article:

     

    Get help using Outlook with iCloud for Windows

     

    Calendar, Contacts and Reminders

    If you need help with your Calendar, Contacts and Reminders with iCloud for Windows, try these steps. 

    When you open iCloud Reminders on your Windows PC, they're labeled Tasks and appear within the Tasks section.

    Turn iCloud Calendar, Contacts and Reminders off and back on

    1. Close Outlook.
    2. Open iCloud for Windows.
    3. Deselect the Mail, Contacts, Calendars & Tasks checkbox and click Apply.
    4. Wait a few seconds. Select Mail, Contacts, Calendars & Tasks, and click Apply.
    5. Open Outlook.

    Make sure that the iCloud Outlook Add-in is on

    The iCloud Outlook Add-in transfers your content between iCloud and Outlook. Follow these steps to turn on the Add-in:

    In Outlook 2010 and later:

    1. Select the File menu.
    2. Click Options in the left panel.
    3. Click Add-ins in the left panel of the Outlook Options window.
    4. Look at the list of add-ins in the Active Application Add-ins section.
    5. Select the iCloud Outlook Add-in.

    In Outlook 2007:

    1. From the Tools menu, select Trust Center.
    2. Select Add-ins from the left column.
    3. Look at the list of add-ins in the Active Application Add-Ins section.
    4. Select the iCloud Outlook Add-in.

    Make sure that iCloud isn’t your default account in Data Files

    When iCloud is set as your default account in Data Files, your data won't sync between your devices. 

    Outlook 2010 and later:

    1. Select File > Info > Account Settings > Data Files. 
    2. If iCloud is listed as the default account in the Comments column, select a different account.
    3. Click Set as Default.

    Outlook 2007:

    1. Select File > Data File Management > Data Files. 
    2. If iCloud is listed as the default account in the Comments column, select a different account.
    3. Click Set as Default.

    Restart your computer

    Turn your computer off and back on.

     

    Have a great day.