Purchased a song in iTunes a week ago with my Visa card and it's still pending on my Australian Visa account, I phoned my bank today there is nothing wrong at that end, so I am still waiting for some type of email authorization, wondering what I have done wrong hoping someone can help me please.
As well as receiving an emailed receipt from iTunes (is that what you mean by 'some type of email authorisation' ?) it should show on your account's purchase history : See your purchase history in the iTunes Store on a Mac or PC - Apple Support
Or if iTunes wasn't able to successfully collect the money from your card it should show as owing : Pay an unpaid balance in the iTunes Store - Apple Support - does anything show there ? If not then it implies that it's gone through successfully, but credit card purchases can sometimes take a while
Thank you for your Help.. Sorry for the late reply when I got back on the next morning I could not see my question anywhere and have just worked out to find it.
I did not receive a email like that, I got two emails #1 your apple ID was used to purchase from iTunes if you made this purchase disregard this email and #2 someone used your password and change if it was not me..
I looked in my Account purchases and found the one for that song for $2.19
Yet it will not let me put that song on my iPod Nano 2nd Generation, and 10 days have passed and my Visa statement on line still has $1 stuck in it and still pending is that the reason I cannot put that song on my iPod.
I also bought my Husband who has a iPod touch 6th generation a song on his account with his Visa card and it refused that, I cannot remember the exact wording now, wondering why this has happened as its a joint account, only different card numbers. Once again Thank You for you time and Help.
10 days have passed and my Visa statement on line still has $1 stuck in it and still pending is that the reason I cannot put that song on my iPod.
No, the $1 is a temporary store holding charge which your card issuer should have automatically removed (most card issuers only take a few days) - that will have no affect on whether you can sync songs to a device.
I did not receive a email like that
What email haven't you received ? The only emails that iTunes sends are purchase receipts and when you change something on your account (e.g. password, payment details) - you won't get an email about owing iTunes, if that is what you are referring to, that only shows on an account
I received a purchase receipt email about 45 minutes ago
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And that $1 is still pending on my Visa account and the total charge has not been debited yet ?
I still cannot get that song I purchased on to my iPod Nano 2 and I have synced it again.
Guess I will just forget about it, its not worth the stress Thank You for your Help.
When syncing you have the song selected for syncing ? And you've tried de-selecting it, syncing, and then reselecting and resynning ?
For the charge, if you log into your account are there any errors showing on the payment details screen ? Though you've received the emailed receipt it doesn't necessarily mean that the purchase has gone through successfully, iTunes may not have been able to collect the money from the card (in which case an error should show on the payment details screen on your account on your computer's iTunes)
Finally got the song on my iPod Nano 2, My Great-Grandson come and did it for me this afternoon.
Thanks again..
Purchased a song in iTunes a week ago with visa card and it's still pending
