Q: My exercise in the activity is not recording
The exercise in the activity app just stopped working correctly. I walk for more than an hour a day and yet it only has been recording a few minutes a day. It never seems to work even if I use the Workout app which shows me doing much more exercising but the exercise doesn't record it.
Posted on Aug 16, 2016 10:28 AM
Hi
The following steps may help:
- If you have not yet done so, update your iPhone and watch to the latest software, starting with your iPhone:
- Check that Wrist Detection is turned on and that, if passcode is enabled, you are unlocking your watch after placing it on your wrist
- On your iPhone, in the Watch app, go to: My Watch (tab) > General > Wrist Detection - turn on.
- Check that you are wearing your watch sufficiently snugly on the top of your wrist (if it is worn too loosely, your watch may believe that it has been removed from your wrist).
In order to credit progress towards your daily Exercise goal, the Activity app aims to identify activity that equals or exceeds the intensity of a brisk walk. This applies both during general daily wear and when recording workouts via the Workout app. It is possible that your workouts may not be meeting this requirement. The definition of a brisk walk varies by person and depends on your personal information. To check that your personal information is accurate - and to update it over time:
- On your iPhone, in the Watch app, go to: My Watch (tab) > Health > Edit - tap and adjust items, then tap on Done.
Calibrating your watch improves the accuracy of various activity-related estimations, including Exercise goal progress. It may help to reset your existing calibration data (if any). Instructions for how to reset this data - along with instructions for calibrating your watch - are available via the support article linked below.
If you would prefer to receive Exercise credit for the full duration of a workout, regardless of its intensity level, track it via the Workout app and choose Other as the activity type. This will credit one minute of Exercise for each full minute of the workout. Active calories will be estimated at a rate equivalent to a brisk walk or based on data recorded by the heart rate sensor, whichever is higher.
More information:
Use the Activity app on your Apple Watch - Apple Support
Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support
Posted on Aug 16, 2016 10:52 AM