douglasfunk

Q: iphone 5 POP email

I have a client with a 13" MacBook and iPhone5 with iOS 9.3.4.  His MacBook uses Outlook for Mac 2011 with an IMAP account to to the company email sever his iPhone uses POP account to the same server. His MacBook email is perfect but when he uses the Trash All on his phone the emails are deleted but a few minutes later they all come back and its usually all the items i his inbox (863).  I've tried everything I could from other posts short of returning the phone.  Any ideas from anyone?  My iPhone was doing the same thing but from a different email server but once I did the 9.3 update iOS my problem disappeared now i have all my devices on IMAP.

iMac, OS X Yosemite (10.10.4)

Posted on Aug 16, 2016 2:04 PM