Bill H.
Level 1 (130 points)
Mac OS X

Q: app store "software update" not updating

Hello fellow apple users,

 

I need your help.

 

When I open the Apple Store to update to the latest "Security Update 2016-004 10.10.5" and Safari 9.1.2,

and it says "Some updates need to finish downloading before there are installed",

I click "Download & Restart" but nothing happens.  The computer doesn't re-start to do the system updates.

 

I even tried downloading the update manually and running it, the installer asks me to click on RESTART, the computer restarts, but the update doesn't install.

 

I tried repairing permissions, but that did not work.

 

Any ideas?

 

Thanks!!!

Bill

 

OSX 10.10.5

Mac Pro (Early 2008)

8GB memory

2TB Hard Drive  (230GB available)

Mac Pro, OS X Yosemite (10.10.3), NVIDIA GeForce 8800 GT 512 MB, 10gigs Ram

Posted on Aug 16, 2016 2:04 PM

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Bill H.

Q: app store "software update" not updating

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  • by macjack,

    macjack macjack Aug 17, 2016 8:21 PM in response to Bill H.
    Level 9 (55,668 points)
    Mac OS X
    Aug 17, 2016 8:21 PM in response to Bill H.

    Yes, that is correct.

  • by Eric Root,

    Eric Root Eric Root Aug 18, 2016 10:20 AM in response to Bill H.
    Level 9 (69,599 points)
    iTunes
    Aug 18, 2016 10:20 AM in response to Bill H.

    Have you tried installing in another admin account?

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 18, 2016 1:13 PM in response to Bill H.
    Level 9 (72,957 points)
    Applications
    Aug 18, 2016 1:13 PM in response to Bill H.

    Hi,

     

    Running Safe Mode and then a NVRAM reset How to Reset NVRAM on your Mac - Apple Support and then "Running the Combo" of the last Update you did have been somewhat standard "maintenance" tricks to try when you can't pinpoint precisely what is going on.

     

    Safe Boot and NVRAM resets are the least time consuming things to try.

     

    Running the combo does take time but does not alter your files.

    It will"re-tweak" the bits that the Updates did in the Standalone updates (in this case from 10.10 through to 10.10.5)

    In some cases this catches things that may have not been updated fully.

    This should get you to a point were the Security Update will "take".

     

    The next step would be to try Eric's suggestion.

     

    After that it would be a reinstall of the OS

     

    3Sigcopy2.png

    9:13 pm      Thursday; August 18, 2016

     

    ​  iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     iPhone and an iPad (2)

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 18, 2016 1:14 PM in response to Bill H.
    Level 9 (72,957 points)
    Applications
    Aug 18, 2016 1:14 PM in response to Bill H.

    Opps.

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