lindros2

Level 1 (24 points)

Wireless

Q: AirPort Extreme Not Recognized

Out of the blue, my APE went missing from my network.

First on my iPhone and iPad, then on my MBP (after a simple power cycle of the APE).

Restarted the network by pulling power, slashed finger open in the process, then did factory reset on APE (7.7.7).

After initially working, it's failing again. "Device is missing from your network"/

iPhone 5s, iOS 9

Posted on Aug 16, 2016 2:51 PM

I have this question too

Q: AirPort Extreme Not Recognized

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by Carolyn Samit,

Carolyn Samit Aug 16, 2016 2:52 PM in response to lindros2
Level 10 (120,655 points)

Apple Watch

Aug 16, 2016 2:52 PM in response to lindros2

Try a reset > Resetting an AirPort base station FAQ - Apple Support
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by lindros2,

lindros2 Aug 16, 2016 2:59 PM in response to Carolyn Samit
Level 1 (24 points)

Wireless

Aug 16, 2016 2:59 PM in response to Carolyn Samit

Did you not read my entire message. Here's an expanded comment:

I did a factory reset. It worked for a couple minutes (long enough to configure it).

Now it's not working again.

[smh]
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by Scott Newman,Helpful

Scott Newman Aug 24, 2016 5:33 AM in response to lindros2
Level 2 (250 points)

Aug 24, 2016 5:33 AM in response to lindros2

There are several other threads that deal with this same issue. If you have Back to My Mac enabled in your Airport Extreme, then disabling it will fix this problem.

Power cycle your APE again. As soon as the green light appears, use Airport Utility to delete any email addresses included in Back To My Mac. You'll have a few minutes before it disappears from Airport Utility. Then update your APE.

This will work until Apple provides a real fix.
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by lindros2,

lindros2 Aug 24, 2016 5:34 AM in response to Scott Newman
Level 1 (24 points)

Wireless

Aug 24, 2016 5:34 AM in response to Scott Newman

Anyone know if a real fix - versus reverting to 7.7.3 - is out or coming?

Is it a network-layer issue (in others' testing, the issue appears when the APE 'talks' to Apple over the WAN interface, then something breaks)? Or something else?

Will we ever know...?
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