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Helpful answers
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Aug 16, 2016 6:35 PM in response to loupedrosaby Carolyn Samit,★HelpfulTry the help in this support article > About the screens you see when your Mac starts up - Apple Support
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Aug 16, 2016 5:43 PM in response to loupedrosaby macjack,If you shine a flashlight on the screen can you see your Desktop?
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Aug 16, 2016 6:36 PM in response to Carolyn Samitby loupedrosa,none of that. i hear starts and stay black