HT201569: If your iPhone, iPad, or iPod touch won't charge

Learn about If your iPhone, iPad, or iPod touch won't charge
im4geezus

Q: After plugging my device into outlet and using alarm app at night. I wake up to find iPad off and battery drained. Does not charge with multiple cables right away. Happened 3 times in last month.

Stops charging while plugged in using alarm clock app and drains battery down to near zero. Happened 3 times in last 30 days.

iPad Air, iOS 9.3.4

Posted on Aug 16, 2016 7:04 PM

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Q: After plugging my device into outlet and using alarm app at night. I wake up to find iPad off and battery drained. Does not charge ... more

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  • by elcpu,

    elcpu elcpu Aug 16, 2016 8:04 PM in response to im4geezus
    Level 6 (15,941 points)
    Photos for Mac
    Aug 16, 2016 8:04 PM in response to im4geezus

    Try downloading the app Battery Life which is available for free from the App Store. Test the battery with it and if defective, schedule an appointment at an Apple Store for possible replacement.


    Might also want to inspect the lighting port for debris and use a different charger if available.