sybelinda

Q: Where can I find or how can I find the email address and password which I used to Activate my iPad mini?

Where can I find or how can I find the email address and password which I used to Activate my iPad mini? Please help.

iPad Mini

Posted on Aug 16, 2016 11:51 PM

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Q: Where can I find or how can I find the email address and password which I used to Activate my iPad mini?

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  • by King_Penguin,

    King_Penguin King_Penguin Aug 17, 2016 12:25 AM in response to sybelinda
    Level 10 (133,636 points)
    iTunes
    Aug 17, 2016 12:25 AM in response to sybelinda

    Are you still logged into the account anywhere so that you can look it up ? Or might you have any of the account's downloads in your computer's iTunes library so that you can do 'get-info' on them and see the id ? If not have you tried : If you forgot your Apple ID - Apple Support ?

     

    If you can your id, to reset its password : http://iforgot.apple.com

     

    If you still can't remember or find your id, and if you were the original purchaser of the iPad (i.e. it wasn’t bought used) then you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it