thunderstuck23

Q: dont have auto brightness anymore on ios 9.3.4

  I have an iphone 5 and relised that i dont have auto brightnes anymore in setttings and recently updated to IOS 9.3.4 why is this happind ?

iPhone 5, iOS 9.3.4

Posted on Aug 17, 2016 12:39 AM

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Q: dont have auto brightness anymore on ios 9.3.4

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  • by Ulexes138,

    Ulexes138 Ulexes138 Aug 17, 2016 2:15 PM in response to thunderstuck23
    Community Specialists
    Aug 17, 2016 2:15 PM in response to thunderstuck23

    Hello thunderstuck23, 

    Thanks for reaching out to the Apple Support Community. I know screen brightness makes a huge difference, especially if you like to conserve your battery like I do. I'd like to help out with getting your Auto-Brightness back in working order. When we see behavior such as this it's a good idea to start with the settings. If you go to Settings > Display & Brightness try toggling Auto-Brightness off and back on again. 

    If the option itself is missing from your settings, try restarting your iPhone by pressing and holding the Sleep/Wake button and then sliding to power down. When you restart your iPhone if the option for Auto-Brightness is still not working or not visible, then it may be a good idea to backup and restore your iPhone to ensure the latest update is installed properly.

    This article will walk you through making a backup of all of your data: How to back up your iPhone, iPad, and iPod touch 

    This article will help you restore the iPhone to factory settings to re-install the operating system: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings  

    One you've restored the iPhone you can then restore your backup using the steps here : Restore your iPhone, iPad, or iPod touch from a backup  

    If you run into any trouble or have any questions the entire community is here to help.
    -Best Regards-

  • by thunderstuck23,

    thunderstuck23 thunderstuck23 Aug 18, 2016 2:27 AM in response to thunderstuck23
    Level 1 (9 points)
    iPhone
    Aug 18, 2016 2:27 AM in response to thunderstuck23

    Hello ulexe138 thanks for the help but I just backed up and restored my iphone 5 but my auto brightnes still isnt visable do you know what else i can do to get it back thanks !

  • by thunderstuck23,

    thunderstuck23 thunderstuck23 Aug 18, 2016 2:31 AM in response to Ulexes138
    Level 1 (9 points)
    iPhone
    Aug 18, 2016 2:31 AM in response to Ulexes138

    Hello ulexe138 thanks for the help but I just backed up and restored my iphone 5 but my auto brightnes still isnt visable do you know what else i can do to get it back thanks !

  • by Ulexes138,

    Ulexes138 Ulexes138 Aug 18, 2016 8:22 AM in response to thunderstuck23
    Community Specialists
    Aug 18, 2016 8:22 AM in response to thunderstuck23

    Hello again thunderstuck23,

    Since the issue returned after restoring, it may be a hangup in the actual settings of the phone, which would be restored with the backup. To correct that we would recommend resetting the general settings. This does not remove any data like Apps, Photos or contacts, but it removes your preferences for Wi-Fi, Bluetooth, Do Not Disturb, Notifications, General, Sounds, Touch ID, Brightness & Wallpaper and Privacy, so we'll have to set those things back up after this reset which may take a few minutes.

    To do this reset you can go to Settings > General > Reset > Reset All Settings.

    If you have any other questions, please reach out again, as always the whole community is here to help.
    -Best Regards

  • by thunderstuck23,

    thunderstuck23 thunderstuck23 Aug 19, 2016 12:23 AM in response to Ulexes138
    Level 1 (9 points)
    iPhone
    Aug 19, 2016 12:23 AM in response to Ulexes138

    heyy ulexe138 ive just reset my settings on my iphone 5 but still isnt visable is there any other way to get it back Thanks