Q: Reactivating my iPhone 5

After updating my iPhone 5 I had to reset Factory Settings. My phone will not accept my current apple id and password, saying this is an invalid email despite my correspondence with apple via this address. I accidentally submitted an inaccessible email address when I got the phone and wondered if this is the email they require the details for. Does anyone know how I could activate my phone?

iPhone 5, iOS 9

Posted on Aug 17, 2016 1:36 AM

I have this question too

sabaton89

Level 1 (67 points)

Hi, did you follow these steps? If you can't activate your iPhone - Apple Support

Posted on Aug 17, 2016 2:11 AM

Q: Reactivating my iPhone 5

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by sabaton89,Apple recommended

sabaton89 Aug 17, 2016 2:11 AM in response to SusieHQ
Level 1 (67 points)

Aug 17, 2016 2:11 AM in response to SusieHQ

Hi, did you follow these steps? If you can't activate your iPhone - Apple Support
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by SusieHQ,

SusieHQ Aug 17, 2016 2:11 AM in response to sabaton89
Level 1 (8 points)

iPhone

Aug 17, 2016 2:11 AM in response to sabaton89

Hi. Thank you I did see and follow the steps. I think the problem is my iPhone apple id is an invalid email address that I can't access. It did not send the reset password email to working email address. I will need to inform apple via chat to change my details. Thanks for your help.
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Q: Reactivating my iPhone 5

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by sabaton89,Apple recommended

by SusieHQ,

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