dcarleton01

Q: I was charged for a monthly service I did NOT request.

I was charged for a monthly service I did NOT request. I need it removed and canceled.

I reported it on 8/16 and the agent transferred me to the billing department.  I remained on hold for 30 minutes and finally had to leave for a meeting. I called again today and have been on hold again for 20 minutes.  Ridiculous.

 

The case # is ****.  Can someone please fix this and credit me back for the charges already billed to my credit card.

 

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Posted on Aug 17, 2016 9:05 AM

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Q: I was charged for a monthly service I did NOT request.

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