Problem with apple ID
I'm using my new Apple ID, but in time to update applications iPhone asks me to log into my old ID, which I do not have more. What can I do to fix this error?
thanks for now.
att,
iPhone 6s, iOS 9.3.4
I'm using my new Apple ID, but in time to update applications iPhone asks me to log into my old ID, which I do not have more. What can I do to fix this error?
thanks for now.
att,
iPhone 6s, iOS 9.3.4
Try resetting the App Store:
Close the App Store completely from the app switcher window by double clicking the Home button and swiping up the App Store preview pane until it disappears from the screen. Then sign out of the iTunes Store (in Settings).
Then restart the device.
Then sign back into the iTunes Store and try downloading again.
Also to change the Apple ID go to the following locations under Settings, sign out of all of them and then sign back in:
iCloud, iTunes & App Store, Messages, FaceTime, and Game Center if you use it.
Any apps or music you purchased with your old Apple ID will be linked to that Apple ID. Did you create a whole new Apple ID or just edit the email address for your Apple ID?
If you created a whole new Apple ID, then you will need to delete any apps purchased with the old Apple ID and then download them again using the new Apple ID.
Or, if you don't want to delete the apps, you can reset the password for the old Apple ID and use the same password you use for the new Apple ID so you don't have to remember 2 different passwords.
If you forgot your Apple ID password - Apple Support
If you have trouble resetting your password for your old Apple ID, you will need to contact Apple.
Contact Apple for help with Apple ID account security - Apple Support
it didnt work. And now, when I try to log into the old ID, it shows an error regarding the payment not be accepted for a previous purchase that was not completed. Is to cancel that earlier purchase?
Wow, I was 6 apps to be updated, deleted and installed one and others functioned normally.
thanks for the help
Glad to help!
There is not a way to cancel a purchase. You would need to complete the purchase and then request a refund if you no longer want it.
Problem with apple ID