Phone showing wrong city and state location

Phone showing another city and state as my locale. Changed password and happened again.

iPhone 6 Plus, iOS 9.2.1

Posted on Aug 17, 2016 10:55 AM

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Posted on Aug 17, 2016 3:58 PM

I Have location turned on or at least think I do but it's saying the ID is in use in either San Fran or Cleveland and I'm no where near either! Phone is sadly no longer eligible for support as it is over three months old, and I'm kinda grasping here!!

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Aug 17, 2016 3:58 PM in response to javaliga

I Have location turned on or at least think I do but it's saying the ID is in use in either San Fran or Cleveland and I'm no where near either! Phone is sadly no longer eligible for support as it is over three months old, and I'm kinda grasping here!!

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Apr 23, 2017 7:30 PM in response to Sster

This can occur sometimes when using 2 factor authentication. If the IP address of your device used to log in is seen as being in another location, that message appears. These login attempts that show up are actually just you signing on and your ISP routing the traffic through servers that aren't near you. Basically, you have nothing to worry about as long as this happens at the same time as you log in. Regardless, changing your password (just once is needed) ensures your security.

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Aug 17, 2016 11:55 AM in response to Sster

Where is the iPhone showing wrong city & state? For what app? maps? contacts?


Try going to:


Settings > Mail, Contacts, Calendars


Then in "My Info" under CONTACTS, whose contact is shown? Is it yours? When you tap on "My Info", is the city & state correct for you in your contacts?

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Aug 17, 2016 1:21 PM in response to Sster

OK, this is something completely different from what I first thought you were asking. If you used this Apple ID before and haven't changed it, then something fishy is going on. I don't want to alarm you, but I think you need to contact Apple Support on this one:


Apple ID - Official Apple Support

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Phone showing wrong city and state location

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