Phone showing wrong city and state location

Phone showing another city and state as my locale. Changed password and happened again.

iPhone 6 Plus, iOS 9.2.1

Posted on Aug 17, 2016 10:55 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 23, 2017 7:30 PM

This can occur sometimes when using 2 factor authentication. If the IP address of your device used to log in is seen as being in another location, that message appears. These login attempts that show up are actually just you signing on and your ISP routing the traffic through servers that aren't near you. Basically, you have nothing to worry about as long as this happens at the same time as you log in. Regardless, changing your password (just once is needed) ensures your security.

5 replies
Question marked as Top-ranking reply

Apr 23, 2017 7:30 PM in response to Sster

This can occur sometimes when using 2 factor authentication. If the IP address of your device used to log in is seen as being in another location, that message appears. These login attempts that show up are actually just you signing on and your ISP routing the traffic through servers that aren't near you. Basically, you have nothing to worry about as long as this happens at the same time as you log in. Regardless, changing your password (just once is needed) ensures your security.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Phone showing wrong city and state location

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.