William Tomcanin

Q: "Beach balling" and freeze

I recently upgraded to El Capitan 10.11.6 and today I encountered a problem --  I doubled-clicked on my HD icon and the cursor changed to a beachball.  I wasn't able to recover, so I held the power button on my iMac until the system restarted.

 

I ran EtreCheck and here is the report.  Any idea as to what com.apple.watchdogd.plist (2016-02-27) is, and could this be the problem?:

 

EtreCheck version: 3.0.1 (304)

Report generated 2016-08-17 17:48:50

Download EtreCheck from https://etrecheck.com

Runtime 1:35

Performance: Excellent

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: Beachballing

Description:

Computer suddenly displayed the “beachball” and became unresponsive.

 

Hardware Information:

    iMac (21.5-inch, Late 2013)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac14,1

    1 2.7 GHz Intel Core i5 CPU: 4-core

    8 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            4 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless: Unknown

Video Information:

    Intel Iris Pro

        iMac 1920 x 1080

 

System Software:

    OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour

 

Disk Information:

    APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk1) / : 999.03 GB (942.84 GB free)

            Core Storage: disk0s2 999.35 GB Online

 

USB Information:

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Inc. FaceTime HD Camera (Built-in)

    Western Digital My Book 1110 499.41 GB

        disk2s1 (disk2s1) <not mounted> : 32 KB

        disk2s2 (disk2s2) <not mounted> : 29 KB

        disk2s3 (disk2s3) <not mounted> : 29 KB

        disk2s4 (disk2s4) <not mounted> : 29 KB

        disk2s5 (disk2s5) <not mounted> : 29 KB

        disk2s6 (disk2s6) <not mounted> : 262 KB

        disk2s7 (disk2s7) <not mounted> : 262 KB

        disk2s8 (disk2s8) <not mounted> : 262 KB

        My Book (disk2s10) /Volumes/My Book : 499.27 GB (126.35 GB free)

    APC Back-UPS ES 500 FW:801.e5.D USB FW:e5

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Gatekeeper:

    Mac App Store and identified developers

 

System Launch Agents:

    [not loaded]    6 Apple tasks

    [loaded]    161 Apple tasks

    [running]    71 Apple tasks

 

System Launch Daemons:

    [failed]    com.apple.watchdogd.plist (2016-02-27)

    [not loaded]    46 Apple tasks

    [loaded]    155 Apple tasks

    [running]    88 Apple tasks

 

User Login Items:

    iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

 

Internet Plug-ins:

    Default Browser: 601 - SDK 10.11 (2016-08-14)

    QuickTime Plugin: 7.7.3 (2016-08-14)

 

3rd Party Preference Panes:

    None

 

Time Machine:

    Skip System Files: NO

    Mobile backups: OFF

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 999.03 GB Disk used: 56.19 GB

    Destinations:

        My Book [Local]

        Total size: 499.27 GB

        Total number of backups: 270

        Oldest backup: 11/2/11, 11:31 AM

        Last backup: 8/15/16, 12:16 PM

        Size of backup disk: Adequate

            Backup size 499.27 GB > (Disk used 56.19 GB X 3)

 

Top Processes by CPU:

         2%    fontd

         1%    WindowServer

         0%    cloudpaird

 

Top Processes by Memory:

    645 MB    kernel_task

    98 MB    iconservicesagent(2)

    49 MB    Dock

    49 MB    WindowServer

    41 MB    com.apple.CommerceKit.TransactionService(2)

 

Virtual Memory Information:

    5.41 GB    Free RAM

    2.58 GB    Used RAM (1.69 GB Cached)

    0 B    Swap Used

 

Diagnostics Information:

    Aug 17, 2016, 05:36:46 PM    Self test - passed

    Aug 17, 2016, 05:35:49 PM    /Library/Logs/DiagnosticReports/System Preferences_2016-08-17-173549_[redacted].hang

        /Applications/System Preferences.app/Contents/MacOS/System Preferences

    Aug 17, 2016, 05:32:12 PM    /Library/Logs/DiagnosticReports/Finder_2016-08-17-173212_[redacted].hang

        /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder

iMac, OS X El Capitan (10.11.6), null

Posted on Aug 17, 2016 2:58 PM

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