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Q: iPad mini screen freezes and webpages close

Recently, my iPod mini has experienced screen freezes while on various websites, and I've also been looking at a website when the webpage suddenly closes and I'm kicked to the home screen (where the app grid appears).  When the screen freezes, I have to do a hard reboot since the iPod becomes unresponsive to any stimuli.  The screen freezes became much worse after the iOS 9.3.3, and the webpage closing only started after this, the most recent, iOS 9.3.4 update.

 

Has anyone else had this problem?

iPad Mini, iOS 9.3.4

Posted on Aug 17, 2016 2:21 PM

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Q: iPad mini screen freezes and webpages close

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  • by elcpu,Helpful

    elcpu elcpu Aug 17, 2016 4:53 PM in response to Expertly
    Level 6 (16,176 points)
    Photos for Mac
    Aug 17, 2016 4:53 PM in response to Expertly

    Try resetting Safari. Close Safari completely from the app switcher window by double clicking the Home button and swiping up the Safari preview pane until it disappears from the screen. Then go to Settings > Safari > Clear History and Website Data. Then restart the device.

  • by Expertly,

    Expertly Expertly Aug 17, 2016 4:55 PM in response to elcpu
    Level 1 (8 points)
    iPad
    Aug 17, 2016 4:55 PM in response to elcpu

    I forgot to mention that I had already gone into Safari and cleard history and website data...