HT201328: How to unlock your iPhone for use with another carrier
Learn about How to unlock your iPhone for use with another carrier
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Helpful answers
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Aug 17, 2016 2:46 PM in response to saadlockby Carolyn Samit,You would have to have permission from the individual to change the Apple ID.
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Aug 17, 2016 2:46 PM in response to saadlockby stedman1,Sorry, Apple can not unlock the phone. Contact the seller for them to arrange unlocking by Rogers (assuming the phone qualifies for unlocking)