my picture are clouded

hi i have iphone 6+ and recently i get nothing but clouded pictures what can i do about this did clean the lenz nothing seems to help me here plz could some onne tell me how to get them clear egain plz

iPhone 6 Plus, iOS 8.1.3

Posted on Aug 17, 2016 5:17 PM

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1 reply

Aug 18, 2016 2:19 AM in response to patriciafromichtegem

Hi Patricia


First follow the instructions here, under the heading "Your photos are blurred or out of focus":


Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support


If the issue then persists, check whether your camera is eligible for replacement. There is an iSight Camera (rear camera) Replacement Program for iPhone 6 Plus.


Subject to the terms of the program, if the rear camera on your iPhone is producing blurry photos and falls within the eligible serial number range, Apple will replace the iSight camera for you, free of charge. Follow the instructions here:


https://www.apple.com/support/iphone6plus-isightcamera/

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my picture are clouded

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