HT201569: If your iPhone, iPad, or iPod touch won't charge

Learn about If your iPhone, iPad, or iPod touch won't charge
Italia14

Q: My iPad won't charge after I unplug cable from iPad

ipad won't charge after I unplug cable from my iPad I had to restart every time before it will charge please help!

Posted on Aug 17, 2016 5:40 PM

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Q: My iPad won't charge after I unplug cable from iPad

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  • by roaminggnome,

    roaminggnome roaminggnome Aug 17, 2016 5:45 PM in response to Italia14
    Level 10 (96,899 points)
    Aug 17, 2016 5:45 PM in response to Italia14

    This is the iPhone forum

     

    You may want to post in the iPad forum

  • by elcpu,Apple recommended

    elcpu elcpu Aug 17, 2016 5:49 PM in response to Italia14
    Level 6 (15,941 points)
    Photos for Mac
    Aug 17, 2016 5:49 PM in response to Italia14

    Try holding down the Home and Wake/Sleep buttons at the same time for about 15 seconds until the Apple logo appears. You will not lose anything.

     

    If a restart does not help try a System Restore. First backup your device using iTunes. Also import your photos to your computer and copy all important data if possible. Try restoring from backup first and testing it. If it does not help, you may have to restore as New and reconfigure from scratch as the backup could be corrupted. For this reason it is important to have your photos and data saved separately from the backup. Here are the steps for a Restore:

    https://support.apple.com/en-us/HT201252

     

    If the above steps do not help, you may have to have it tested at an Apple Store.