I have not done the purchase application How is the amount deducted from my account without my knowledge

Hello

1. I have not done the purchase application How is the amount deducted from my account without my knowledge. I ask you to return the amount in my account

2. you download the free application and I did not buy the application, I have not done the purchase amount was deducted without my knowledge

3. I ask you to bring the amount in my account and I will sue you to withdraw money from my account without my knowledge


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Posted on Aug 17, 2016 7:03 PM

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17 replies

Aug 17, 2016 7:19 PM in response to hussen ali

No one here can do anything. We are all iTunes users just like you.


What was the amount?

Did you look at your purchase history to see what the charge was for?


Could it be an authorization hold?


Does threatening a law suit ever help you get anything accomplished. Perhaps skipping the threats and simply explaining your issue in far greater detail would be more effective.

Aug 18, 2016 7:20 AM in response to hussen ali

We are fellow users, we don't know what has/hasn't happened on your account(s).


You didn't buy what application ? Where are you seeing the 'purchase', on your credit card, iTunes account's purchase history, (phishing) email receipt ?


If you've downloaded an app with an auto-renewing subscription (some VPN apps have subscriptions) in it then did you cancel the subscription ? Just deleting an app does not stop a subscription


Does it/they show on your iTunes account(s) purchase history : See your purchase history in the iTunes Store on a Mac or PC - Apple Support ?

If they do, and if nobody else has access to your account/computers/devices and did it, then change your password (http://appleid.apple.com ; What to do after you change your Apple ID email address or password - Apple Support), and contact iTunes Support (there is a 'contact us' link at the bottom right of every page on here)


If nothing shows on your iTunes account(s) contact your card issuer

Aug 19, 2016 3:36 PM in response to King_Penguin

I've sent a message to the Msaal for application and I told them you have no right to that application does not work well in my country and not you have the right to withdraw my money without my knowledge and that this process is called the process of installation and fraud and Sav do I lift the silver I ask you to return the amount in my account, but I can not find them any response and this is their

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I have not done the purchase application How is the amount deducted from my account without my knowledge

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