HT203511: Get help using My Photo Stream
Learn about Get help using My Photo Stream
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Helpful answers
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Aug 17, 2016 9:04 PM in response to SuzieQF77by zinacef,Did you happen to sign out of iCloud or turn off Photo Stream? If so, then that could explain why they may be gone -- My Photo Stream FAQ - Apple Support
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Aug 17, 2016 9:33 PM in response to SuzieQF77by gail from maine,Is the Photo Stream that is missing your current one? If not, can you tell us where in the sequence it should be?
Cheers,
GB
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Aug 18, 2016 6:33 AM in response to zinacefby SuzieQF77,Once they were turned on, I have had no reason to turn them off so not to my knowledge were they turned off.
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Aug 18, 2016 6:34 AM in response to gail from maineby SuzieQF77,So I have access to all photo stream dating back to Jan 2014. The one that is missing is October of 2015, so it's not a recent one and all of the ones prior and after are there.
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Aug 18, 2016 3:01 PM in response to SuzieQF77by gail from maine,Did you look in your "Photos" under the Library heading to verify that they are not there? Once the Photo Stream automatically imports, it imports to your Library. So, the actual "Oct 2015 Photo Stream" album is simply a way to view those Library items in an organized manner.
If the photos are also not in your Library, then that implies that the Photo Stream was not imported for that particular month. Because the only way that both the Photo Stream, and the Photos could be deleted would be to manually delete the photos from the Library.
Cheers,
GB