HT201487: If you forgot your Apple ID password
Learn about If you forgot your Apple ID password
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Helpful answers
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Aug 17, 2016 7:37 PM in response to organiqelleby gail from maine,Return it for a refund or ask the seller to remove the Activation Lock. There is no way for you to get around the Activation Lock.
Sorry,
GB
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Aug 17, 2016 7:39 PM in response to organiqelleby ChrisJ4203,The only way to activate that device is to get the previous owner who placed the lock on it to remove it. If you cannot contact them, then the device is useless. Ask the person that you purchased it from, if they are not the one that placed the lock, to refund your money. There is no way for you to use the phone, and no one here, nor Apple will help.