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All replies
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Helpful answers
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Aug 17, 2016 7:32 PM in response to kate16mccarthyby ChrisJ4203,The school should be able to unlock it, especially if they are managing the device with software. Otherwise, the school will have to take the device to Apple for assistance.
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Aug 17, 2016 7:53 PM in response to ChrisJ4203by kate16mccarthy,Unfortunately the person who locked the Ipad left the school and we don't have the password. Do you mean we have to take the Ipad to an Apple store?
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Aug 17, 2016 9:31 PM in response to kate16mccarthyby ChrisJ4203,Yes you will. Since it seems you can provide the original receipt, then they should help.