cotra939
Level 1 (4 points)
iPod

Q: how do i get my ipod classic to workall i get is a red circle with an x

I have an ipod classic and I can not get it to do anything it has a red circle with an x in it, I have tried the holding the middle and the menu button but got nothing. How do I fix this?

iPod classic (120 GB), null

Posted on Aug 17, 2016 10:56 PM

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cotra939

Q: how do i get my ipod classic to workall i get is a red circle with an x

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  • by tim_135,

    tim_135 tim_135 Aug 18, 2016 11:59 AM in response to cotra939
    Community Specialists
    Aug 18, 2016 11:59 AM in response to cotra939

    Hi cotra939,

     

    Thanks for posting your question in the Apple Support Communities! I understand you're having trouble with your iPod showing a red circle with an x. I love being able to listen to my music whenever I want so I can understand wanting to make sure your iPod works. I'm happy to offer some direction here.

     

    I recommend to take a look at the steps in the article below to help you get this resolved:

    If you see a red "X" icon on your iPod

     

    Cheers!