FakePositivity
Level 1 (4 points)
iOS Apps

Q: iTunes pass not working

I Have 20$ on my iTunes pass, when I enter any of the Apple Store apps such as iTunes, App Store, ect. I go to redeem like it says in the guide, yet I do not have the enable iTunes pass button.   Help?

iPhone 6s, iOS 9.3.4

Posted on Aug 17, 2016 11:05 PM

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FakePositivity

Q: iTunes pass not working

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  • by judysings,

    judysings judysings Aug 18, 2016 3:58 PM in response to FakePositivity
    Community Specialists
    Aug 18, 2016 3:58 PM in response to FakePositivity

    Hello FakePositivity,

    Thanks for your question.  I understand you are trying to use a $20 balance that you have on your iTunes Pass, but you are not able to use it, is that correct?   The resource below will explain how to create an iTunes Pass and add it to your Wallet.  Please review this information, and if you are still not able to use your iTunes Pass, click on the link at the bottom of the article that says 'Get Started', under the Contact Apple Support section, to get in touch with our iTunes Store Support team.

     

    About iTunes Pass

     

    Take care,