shazzyh
Level 1
(4 points)
Q: Cant get Itune to load in Windows 10
I have been trying to update my version off itunes on my laptop for the last 3 days. I was advised to delete the version i had installed on my computer and start fresh.
Everytime i run the instal file it gets so far and then stops and receive the following messages:
I was advised to run it in compatability mode. No luck same error.
I am at my wits end as to what to try next. My computer selected the itunes6464 version.
iPhone 6 Plus, iOS 9.3.4
turingtest2
Level 10
(84,971 points)
Try repairing Apple Software Update from the programs & features control panel, and then try to update iTunes again.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with third party software.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
