HT201485: If you forgot the answers to your Apple ID security questions

Learn about If you forgot the answers to your Apple ID security questions
avihoo4
Level 1 (9 points)
Mac OS X

Q: "You have made too many attempts to answer your security questions."

How can I reset this error?

"You have made too many attempts to answer your security questions."

iPhone 6, iOS 9.3

Posted on Aug 17, 2016 11:58 PM

by gail from maine,Apple recommended
gail from maine gail from maine
Level 7 (25,501 points)
iCloud
A:

You will have to either wait to see if you can try again later, or you will have to contact Apple Support to get them reset: ACCOUNT SECURITY SUPPORT

 

Best of luck,

 

GB

Posted on Aug 18, 2016 12:08 AM

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avihoo4

Q: "You have made too many attempts to answer your security questions."

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  • Helpful answers

  • by gail from maine,Apple recommended

    gail from maine gail from maine Aug 18, 2016 12:08 AM in response to avihoo4
    Level 7 (25,501 points)
    iCloud
    Aug 18, 2016 12:08 AM in response to avihoo4

    You will have to either wait to see if you can try again later, or you will have to contact Apple Support to get them reset: ACCOUNT SECURITY SUPPORT

     

    Best of luck,

     

    GB

  • by Heatherellen,Helpful

    Heatherellen Heatherellen Aug 18, 2016 12:35 AM in response to avihoo4
    Level 1 (14 points)
    Aug 18, 2016 12:35 AM in response to avihoo4

    TThis means you have tried too many times to answer your security questions. You are locked out for 8 hours at this point.

    Once you are able to get back in go to iforgot.apple.com

    enter in your Apple ID and click next it will ask you what you want to reset.

    Choose security question, then follow the prompts.

     

    This route does not require you to have old security question answers

     

    best of luck

  • by gail from maine,

    gail from maine gail from maine Aug 18, 2016 12:36 AM in response to Heatherellen
    Level 7 (25,501 points)
    iCloud
    Aug 18, 2016 12:36 AM in response to Heatherellen

    You cannot reset your Security Questions if you have forgotten your password. If the OP is needing to answer Security Questions, it is undoubtedly because they have forgotten their Apple ID password, and the only way to get them reset if they cannot remember them is to contact Apple Support.

     

    Cheers,

     

    GB