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All replies
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Helpful answers
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Aug 18, 2016 9:46 AM in response to nycellistby Eric Root,Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
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Aug 18, 2016 3:43 PM in response to nycellistby nycellist,EtreCheck version: 3.0.1 (304)
Report generated 2016-08-18 18:41:36
Download EtreCheck from https://etrecheck.com
Runtime 3:27
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: No problem - just checking
MacBook Pro (13-inch, Mid 2009)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 790
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
OS X Yosemite 10.10.5 (14F1909) - Time since boot: about 7 hours
WDC WD10TPVT-00HT5T1 disk1 : (1 TB) (Rotational)
EFI (disk1s1) <not mounted> : 210 MB
My MB Pro (disk1s2) /Volumes/My MB Pro : 859.23 GB (389.11 GB free)
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
My MB Pro_2 (disk1s4) /Volumes/My MB Pro_2 : 139.46 GB (4.01 GB free)
Recovery HD (disk1s5) <not mounted> [Recovery]: 650 MB
SSD2SC480G1CS1754D117-533 disk0 : (480.1 GB) (Solid State - TRIM: No)
EFI (disk0s1) <not mounted> : 210 MB
480GB fastmac (disk0s2) / : 479.24 GB (288.76 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Mac App Store and identified developers
~/Library/LaunchAgents/com.apple.MobileMeSyncClientAgent.plist
/System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilem esyncclient --sync --periodic
~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist
/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn cClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder
~/Library/LaunchAgents/com.apple.UninstallMonitor.plist
~/Library/Application Support/MacBooster 3/UninstallMonitor.app/Contents/MacOS/UninstallMonitor
~/Library/LaunchAgents/com.example.mytest.plist
sh -c ~/Library/Application\ Support/TarDisk/autorun.sh
4 unknown files found. [Check files]
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (1.1 - 2015-07-16) [Support]
/Library/Extensions
[not loaded] com.sony.driver.dsccamDeviceInfo00 (1.3.0.07310 - SDK 10.7 - 2016-08-09) [Support]
/System/Library/Extensions
[not loaded] au.com.glassechidna.heimdall_usb_shield (6.0 - 2016-08-09) [Support]
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6 - 2016-08-09) [Support]
[not loaded] com.Logitech.Control Center.HID Driver (3.0.0 - 2016-08-09) [Support]
[not loaded] com.Logitech.Unifying.HID Driver (1.0-312 - 2016-08-09) [Support]
[not loaded] com.Ralink.driver.RT2500 (1.0.7.0 - 2016-08-09) [Support]
[not loaded] com.focusrite.driver.usb2audio (1.9 - SDK 10.6 - 2016-08-09) [Support]
[not loaded] com.markspace.iokit.IOMissingSyncMassStorage (6.0.4 - 2016-08-09) [Support]
[not loaded] com.markspace.missingsync.palmos.classicseize (1.0.0 - 2016-08-09) [Support]
[not loaded] com.motu.driver.FireWireAudio (1.6 54199 - SDK 10.4 - 2016-08-09) [Support]
[not loaded] com.motu.driver.USBMidiKext (1.6 53876 - SDK 10.4 - 2016-08-09) [Support]
[not loaded] com.paceap.kext.PACESupport (5.1 - 2016-08-09) [Support]
[not loaded] com.paceap.kext.pacesupport.master (5.5 - 2016-08-09) [Support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1 - 2016-08-09) [Support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.64 - 2016-08-09) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.64 - 2016-08-09) [Support]
[loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-08-09) [Support]
[loaded] tc.tctechnologies.driver.Saffire (3.5.6 - 2016-08-09) [Support]
[loaded] tn.uds.netusb.controller (1.59 - 2016-08-09) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.5 - 2007-04-14) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.5 - 2007-04-14) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.5 - 2007-04-14) [Support]
Qmaster: Path: /Library/StartupItems/Qmaster
TiVoDesktop: Path: /Library/StartupItems/TiVoDesktop
Startup items are obsolete in OS X Yosemite
[not loaded] 5 Apple tasks
[loaded] 147 Apple tasks
[running] 60 Apple tasks
[not loaded] 46 Apple tasks
[loaded] 139 Apple tasks
[running] 78 Apple tasks
[not loaded] com.adobe.AAM.Updater-1.0.plist (2014-08-27) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-14)
[loaded] com.adobe.AdobeCreativeCloud.plist (2014-08-27)
[running] com.brother.LOGINserver.plist (2015-03-12)
[loaded] com.divx.dms.agent.plist (2016-03-10)
[loaded] com.divx.update.agent.plist (2016-03-01)
[running] com.fileopen.Broker.plist (2015-09-26)
[loaded] com.google.keystone.agent.plist (2016-07-12)
[running] com.motu.MOTULauncher.plist (2008-01-23)
[loaded] com.oracle.java.Java-Updater.plist (2015-07-17)
[running] com.rim.BBLaunchAgent.plist (2011-04-09)
[running] com.sony.SonyAutoLauncher.agent.plist (2014-09-03)
[not loaded] com.teamviewer.teamviewer.plist (2015-05-07)
[not loaded] com.teamviewer.teamviewer_desktop.plist (2015-05-07) [Support]
[loaded] org.macosforge.xquartz.startx.plist (2014-08-11) [Support]
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-14) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-14) [Support]
[failed] com.adobe.fpsaud.plist (2016-04-15)
[loaded] com.bombich.ccc.plist (2015-04-29)
[not loaded] com.bombich.ccc.scheduledtask.8F90E7D4-0F50-44F7-9F61-2C99A4CE8B9B.plist (2014-08-05)
[loaded] com.google.keystone.daemon.plist (2016-07-12)
[loaded] com.malwarebytes.HelperTool.plist (2016-08-12) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2015-07-17)
[running] com.rim.BBDaemon.plist (2011-04-09)
[loaded] com.teamviewer.Helper.plist (2015-01-12) [Support]
[not loaded] com.teamviewer.teamviewer_service.plist (2015-05-07)
[loaded] org.macosforge.xquartz.privileged_startx.plist (2014-08-11) [Support]
[loaded] tc.tctechnologies.Saffire.plist (2011-08-30)
[loaded] com.adobe.ARM.[...].plist (2016-01-27)
[running] com.apple.FolderActions.enabled.plist (2016-08-16)
[loaded] com.apple.FolderActions.folders.plist (2015-07-16)
[failed] com.apple.MobileMeSyncClientAgent.plist (2012-05-11) - /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilem esyncclient: Executable not found!
[loaded] com.apple.SafariBookmarksSyncer.plist (2010-11-18) - /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn cClient: Executable not found!
[failed] com.apple.UninstallMonitor.plist (2016-06-15) - ~/Library/Application Support/MacBooster 3/UninstallMonitor.app/Contents/MacOS/UninstallMonitor: Executable not found!
[running] com.bombich.ccc-user-agent.plist (2014-08-05)
[failed] com.example.mytest.plist (2016-02-05)
[failed] com.facebook.videochat.[redacted].plist (2014-08-09) [Support]
[loaded] com.iobit.AMCUpdate.plist (2015-12-19)
Google Chrome Application (/Applications/Google Chrome.app)
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-15) [Support]
Google Earth Web Plug-in: 6.1 (2014-03-06) [Support]
Default Browser: 600 - SDK 10.10 (2015-08-24)
Flip4Mac WMV Plugin: 3.0.0.126 - SDK 10.8 (2012-09-26) [Support]
OVSHelper: 1.1 (2016-03-30) [Support]
AdobeAAMDetect: AdobeAAMDetect 2.0.0.0 - SDK 10.7 (2014-08-27) [Support]
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]
DivX Web Player: 3.5.5.3 - SDK 10.10 (2016-03-29) [Support]
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-05) [Support]
QuickTime Plugin: 7.7.3 (2016-08-09)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) Outdated! Update
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]
iPhotoPhotocast: 7.0 (2013-07-23)
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-05) [Support]
CouponPrinter-FireFox_v2: Version 1.1.7 - SDK 10.5 (2012-06-24) [Support]
Silverlight: 5.1.30317.0 - SDK 10.6 (2014-07-10) [Support]
EPPEX Plugin: 4.1.0.0 (2013-11-15) [Support]
JavaAppletPlugin: Java 8 Update 101 build 13 (2016-07-20) Check version
fbplugin_1_0_3: Unknown (2010-02-26) [Support]
BrowserPlus_2.9.8: 2.9.8 (2010-08-01) [Support]
DISH Anywhere Player: ECHO.2.18.0 (2015-01-20) [Support]
RealPlayer Plugin: Unknown (2015-04-09) [Support]
DVCPROHDAudio: 1.3 (2010-10-17)
BrowserPlus (2010-08-01) [Support]
Flash Player (2016-04-15) [Support]
Flip4Mac WMV (2012-09-14) [Support]
Java (2016-07-20) [Support]
TiVo Desktop (2009-11-23) [Support]
Time Machine not configured!
5% kernel_task
4% WindowServer
2% Google Chrome Helper(19)
1% fontd
1% Google Chrome
3.35 GB Google Chrome Helper(19)
649 MB kernel_task
319 MB Google Chrome
279 MB VTDecoderXPCService
180 MB mdworker(8)
441 MB Free RAM
7.57 GB Used RAM (2.22 GB Cached)
0 B Swap Used
Aug 18, 2016, 11:20:38 AM Self test - passed
-
Aug 19, 2016 7:46 AM in response to Eric Rootby nycellist,EtreCheck version: 3.0.1 (304)
Report generated 2016-08-18 18:41:36
Download EtreCheck from https://etrecheck.com
Runtime 3:27
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: No problem - just checking
MacBook Pro (13-inch, Mid 2009)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 790
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
OS X Yosemite 10.10.5 (14F1909) - Time since boot: about 7 hours
WDC WD10TPVT-00HT5T1 disk1 : (1 TB) (Rotational)
EFI (disk1s1) <not mounted> : 210 MB
My MB Pro (disk1s2) /Volumes/My MB Pro : 859.23 GB (389.11 GB free)
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
My MB Pro_2 (disk1s4) /Volumes/My MB Pro_2 : 139.46 GB (4.01 GB free)
Recovery HD (disk1s5) <not mounted> [Recovery]: 650 MB
SSD2SC480G1CS1754D117-533 disk0 : (480.1 GB) (Solid State - TRIM: No)
EFI (disk0s1) <not mounted> : 210 MB
480GB fastmac (disk0s2) / : 479.24 GB (288.76 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Mac App Store and identified developers
~/Library/LaunchAgents/com.apple.MobileMeSyncClientAgent.plist
/System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilem esyncclient --sync --periodic
~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist
/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn cClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder
~/Library/LaunchAgents/com.apple.UninstallMonitor.plist
~/Library/Application Support/MacBooster 3/UninstallMonitor.app/Contents/MacOS/UninstallMonitor
~/Library/LaunchAgents/com.example.mytest.plist
sh -c ~/Library/Application\ Support/TarDisk/autorun.sh
4 unknown files found. [Check files]
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (1.1 - 2015-07-16) [Support]
/Library/Extensions
[not loaded] com.sony.driver.dsccamDeviceInfo00 (1.3.0.07310 - SDK 10.7 - 2016-08-09) [Support]
/System/Library/Extensions
[not loaded] au.com.glassechidna.heimdall_usb_shield (6.0 - 2016-08-09) [Support]
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6 - 2016-08-09) [Support]
[not loaded] com.Logitech.Control Center.HID Driver (3.0.0 - 2016-08-09) [Support]
[not loaded] com.Logitech.Unifying.HID Driver (1.0-312 - 2016-08-09) [Support]
[not loaded] com.Ralink.driver.RT2500 (1.0.7.0 - 2016-08-09) [Support]
[not loaded] com.focusrite.driver.usb2audio (1.9 - SDK 10.6 - 2016-08-09) [Support]
[not loaded] com.markspace.iokit.IOMissingSyncMassStorage (6.0.4 - 2016-08-09) [Support]
[not loaded] com.markspace.missingsync.palmos.classicseize (1.0.0 - 2016-08-09) [Support]
[not loaded] com.motu.driver.FireWireAudio (1.6 54199 - SDK 10.4 - 2016-08-09) [Support]
[not loaded] com.motu.driver.USBMidiKext (1.6 53876 - SDK 10.4 - 2016-08-09) [Support]
[not loaded] com.paceap.kext.PACESupport (5.1 - 2016-08-09) [Support]
[not loaded] com.paceap.kext.pacesupport.master (5.5 - 2016-08-09) [Support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1 - 2016-08-09) [Support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.64 - 2016-08-09) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.64 - 2016-08-09) [Support]
[loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-08-09) [Support]
[loaded] tc.tctechnologies.driver.Saffire (3.5.6 - 2016-08-09) [Support]
[loaded] tn.uds.netusb.controller (1.59 - 2016-08-09) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.5 - 2007-04-14) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.5 - 2007-04-14) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.5 - 2007-04-14) [Support]
Qmaster: Path: /Library/StartupItems/Qmaster
TiVoDesktop: Path: /Library/StartupItems/TiVoDesktop
Startup items are obsolete in OS X Yosemite
[not loaded] 5 Apple tasks
[loaded] 147 Apple tasks
[running] 60 Apple tasks
[not loaded] 46 Apple tasks
[loaded] 139 Apple tasks
[running] 78 Apple tasks
[not loaded] com.adobe.AAM.Updater-1.0.plist (2014-08-27) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-14)
[loaded] com.adobe.AdobeCreativeCloud.plist (2014-08-27)
[running] com.brother.LOGINserver.plist (2015-03-12)
[loaded] com.divx.dms.agent.plist (2016-03-10)
[loaded] com.divx.update.agent.plist (2016-03-01)
[running] com.fileopen.Broker.plist (2015-09-26)
[loaded] com.google.keystone.agent.plist (2016-07-12)
[running] com.motu.MOTULauncher.plist (2008-01-23)
[loaded] com.oracle.java.Java-Updater.plist (2015-07-17)
[running] com.rim.BBLaunchAgent.plist (2011-04-09)
[running] com.sony.SonyAutoLauncher.agent.plist (2014-09-03)
[not loaded] com.teamviewer.teamviewer.plist (2015-05-07)
[not loaded] com.teamviewer.teamviewer_desktop.plist (2015-05-07) [Support]
[loaded] org.macosforge.xquartz.startx.plist (2014-08-11) [Support]
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-14) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-14) [Support]
[failed] com.adobe.fpsaud.plist (2016-04-15)
[loaded] com.bombich.ccc.plist (2015-04-29)
[not loaded] com.bombich.ccc.scheduledtask.8F90E7D4-0F50-44F7-9F61-2C99A4CE8B9B.plist (2014-08-05)
[loaded] com.google.keystone.daemon.plist (2016-07-12)
[loaded] com.malwarebytes.HelperTool.plist (2016-08-12) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2015-07-17)
[running] com.rim.BBDaemon.plist (2011-04-09)
[loaded] com.teamviewer.Helper.plist (2015-01-12) [Support]
[not loaded] com.teamviewer.teamviewer_service.plist (2015-05-07)
[loaded] org.macosforge.xquartz.privileged_startx.plist (2014-08-11) [Support]
[loaded] tc.tctechnologies.Saffire.plist (2011-08-30)
[loaded] com.adobe.ARM.[...].plist (2016-01-27)
[running] com.apple.FolderActions.enabled.plist (2016-08-16)
[loaded] com.apple.FolderActions.folders.plist (2015-07-16)
[failed] com.apple.MobileMeSyncClientAgent.plist (2012-05-11) - /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilem esyncclient: Executable not found!
[loaded] com.apple.SafariBookmarksSyncer.plist (2010-11-18) - /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn cClient: Executable not found!
[failed] com.apple.UninstallMonitor.plist (2016-06-15) - ~/Library/Application Support/MacBooster 3/UninstallMonitor.app/Contents/MacOS/UninstallMonitor: Executable not found!
[running] com.bombich.ccc-user-agent.plist (2014-08-05)
[failed] com.example.mytest.plist (2016-02-05)
[failed] com.facebook.videochat.[redacted].plist (2014-08-09) [Support]
[loaded] com.iobit.AMCUpdate.plist (2015-12-19)
Google Chrome Application (/Applications/Google Chrome.app)
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-15) [Support]
Google Earth Web Plug-in: 6.1 (2014-03-06) [Support]
Default Browser: 600 - SDK 10.10 (2015-08-24)
Flip4Mac WMV Plugin: 3.0.0.126 - SDK 10.8 (2012-09-26) [Support]
OVSHelper: 1.1 (2016-03-30) [Support]
AdobeAAMDetect: AdobeAAMDetect 2.0.0.0 - SDK 10.7 (2014-08-27) [Support]
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]
DivX Web Player: 3.5.5.3 - SDK 10.10 (2016-03-29) [Support]
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-05) [Support]
QuickTime Plugin: 7.7.3 (2016-08-09)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) Outdated! Update
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]
iPhotoPhotocast: 7.0 (2013-07-23)
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-05) [Support]
CouponPrinter-FireFox_v2: Version 1.1.7 - SDK 10.5 (2012-06-24) [Support]
Silverlight: 5.1.30317.0 - SDK 10.6 (2014-07-10) [Support]
EPPEX Plugin: 4.1.0.0 (2013-11-15) [Support]
JavaAppletPlugin: Java 8 Update 101 build 13 (2016-07-20) Check version
fbplugin_1_0_3: Unknown (2010-02-26) [Support]
BrowserPlus_2.9.8: 2.9.8 (2010-08-01) [Support]
DISH Anywhere Player: ECHO.2.18.0 (2015-01-20) [Support]
RealPlayer Plugin: Unknown (2015-04-09) [Support]
DVCPROHDAudio: 1.3 (2010-10-17)
BrowserPlus (2010-08-01) [Support]
Flash Player (2016-04-15) [Support]
Flip4Mac WMV (2012-09-14) [Support]
Java (2016-07-20) [Support]
TiVo Desktop (2009-11-23) [Support]
Time Machine not configured!
5% kernel_task
4% WindowServer
2% Google Chrome Helper(19)
1% fontd
1% Google Chrome
3.35 GB Google Chrome Helper(19)
649 MB kernel_task
319 MB Google Chrome
279 MB VTDecoderXPCService
180 MB mdworker(8)
441 MB Free RAM
7.57 GB Used RAM (2.22 GB Cached)
0 B Swap Used
Aug 18, 2016, 11:20:38 AM Self test - passed
-
Aug 19, 2016 9:51 AM in response to nycellistby Eric Root,I don't see any obvious 3rd party software that might be causing it.
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
-
Oct 13, 2016 1:52 AM in response to Eric Rootby Netcracker,Had this one too...
Running OSX 10.10.5 on a late 2013 MBP (15", 16 GB RAM, 1 TB HDD) this message popped up every time I started my Mac. Following Eric I made a safe boot -->no message and afterwards booted up the machine normally. This time the "Message Receiver" windows did not disappear.
I'm not sure what caused it, but it seems solved so far.
-
Oct 13, 2016 9:59 AM in response to Netcrackerby Netcracker,No, it's still there...
At work I shut down and started my MacBook several times without seeing this "Message Receiver" windows popping up. Just arrived at home from work and voilà: IT IS THERE AGAIN !
Has anybody any ideas ? It does not seem to be malicious but it's unnerving.
My MacBook has now about three years on it and this thing did not appear since a few days ago. Im very careful not to run many 3rd party software on my Mac (except MS Office and some programs for editing the pictures of may Olympus).
-
Oct 13, 2016 10:14 AM in response to Netcrackerby Netcracker,Just in case someone is asking, here is the etrecheck report
EtreCheck version: 3.0.6 (315)
Report generated 2016-10-13 19:10:10
Download EtreCheck from https://etrecheck.com
Runtime 1:45
Performance: Excellent
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Problem: No problem - just checking
MacBook Pro (Retina, 15-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,3
1 2.6 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 549
Intel Iris Pro
Color LCD 2880 x 1800
NVIDIA GeForce GT 750M - VRAM: 2048 MB
OS X Yosemite 10.10.5 (14F1912) - Time since boot: less than an hour
APPLE SSD SM1024F disk0 : (1 TB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 999.32 GB (485.62 GB free)
Core Storage: disk0s2 999.70 GB Online
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/Applications/Capture One.app
[not loaded] com.Leaf.driver.LeafFwXDriverMatcher (1.2.0d1 - 2015-10-23) [Support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (11.1.3 32521 - SDK 10.9 - 2016-02-24) [Support]
[not loaded] com.parallels.kext.netbridge (11.1.3 32521 - SDK 10.9 - 2016-02-24) [Support]
[not loaded] com.parallels.kext.usbconnect (11.1.3 32521 - SDK 10.9 - 2016-02-24) [Support]
[not loaded] com.parallels.kext.vnic (11.1.3 32521 - SDK 10.9 - 2016-02-24) [Support]
/Applications/VPN Tracker 8.app
[not loaded] com.equinux.VPNTracker8 (8.0.0 - SDK 10.10 - 2015-08-11) [Support]
/Library/Extensions
[not loaded] com.citrix.kext.gusb (1.0 - 2016-10-13) [Support]
[not loaded] com.equinux.VPNTracker7 (7.0.0 - SDK 10.8 - 2016-10-13) [Support]
/System/Library/Extensions
[not loaded] com.LaCie.ScsiType00 (1.9.1 - SDK 10.5 - 2016-10-13) [Support]
[not loaded] com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6 - 2016-10-13) [Support]
[not loaded] 5 Apple tasks
[loaded] 146 Apple tasks
[running] 61 Apple tasks
[not loaded] 42 Apple tasks
[loaded] 137 Apple tasks
[running] 83 Apple tasks
[running] com.brother.LOGINserver.plist (2014-11-21) [Support]
[loaded] com.citrix.AuthManager_Mac.plist (2016-01-26) [Support]
[running] com.citrix.ReceiverHelper.plist (2016-01-26) [Support]
[running] com.citrix.ServiceRecords.plist (2016-01-26) [Support]
[running] com.fileopen.Broker.plist (2015-09-27) [Support]
[loaded] com.lacie.LaCieDesktopManagerAgent.plist (2016-10-13) [Support]
[running] com.synology.SynoSIMBL.plist (2015-10-22) [Support]
[loaded] com.synology.SynoSIMBL_RefreshFinder.plist (2015-10-22)
[not loaded] com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]
[loaded] com.adobe.fpsaud.plist (2016-08-30) [Support]
[loaded] com.equinux.VPNTracker8.agent.plist (2015-07-13) [Support]
[loaded] com.lacie.LaCieDesktopManagerDaemon.plist (2015-10-27) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2014-02-26) [Support]
[loaded] com.olympus.AuthHelper2.helper.plist (2016-02-11) [Support]
[running] com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]
[running] uk.co.canimaansoftware.ClamXavHelper.plist (2016-07-24) [Support]
[loaded] uk.co.canimaansoftware.ClamXavHelperUpdater.plist (2016-07-24) [Support]
[loaded] com.adobe.ARM.[...].plist (2016-10-11) [Support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-09-02) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-13) [Support]
[failed] com.synology.CloudStation.plist (2015-10-22)
[loaded] com.synology.CloudStationDrive.plist (2016-06-25)
[loaded] uk.co.canimaansoftware.clamxav.UninstallWatcher.plist (2016-10-13)
Qsync Programm (/Applications/Qsync Client.app)
iTunesHelper Programm (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
ClamXav Sentry Programm (/Applications/ClamXav.app/Contents/Resources/ClamXav Sentry.app)
FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
QuickTime Plugin: 7.7.3 (2016-09-02)
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-14) Outdated! Update
Default Browser: 600 - SDK 10.10 (2015-08-19)
CitrixICAClientPlugIn: 12.1.100 - SDK 10.10 (2016-01-26) [Support]
OfficeLiveBrowserPlugin: 12.3.6 (2013-11-05) [Support]
GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-04-01) [Support]
SharePointBrowserPlugin: 14.6.9 - SDK 10.6 (2016-10-12) [Support]
Silverlight: 5.1.50709.0 - SDK 10.6 (2016-10-08) [Support]
JavaAppletPlugin: 15.0.0 - SDK 10.10 (2013-11-08) Check version
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]
Open in Internet Explorer - Parallels - http://www.parallels.com (2013-11-07)
Trusteer Endpoint Protection (2016-04-22) [Support]
Flash Player (2016-08-30) [Support]
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.32 GB Disk used: 513.70 GB
Destinations:
LaCie [Local]
Total size: 4.00 TB
Total number of backups: 29
Oldest backup: 02.06.15 21:28
Last backup: 24.09.16 16:40
Size of backup disk: Excellent
Backup size 4.00 TB > (Disk size 999.32 GB X 3)
7% WindowServer
3% hidd
2% Safari
2% kernel_task
2% fontd
1.06 GB kernel_task
311 MB com.apple.WebKit.WebContent(2)
213 MB Safari
180 MB mds_stores
180 MB Dock
8.58 GB Free RAM
7.42 GB Used RAM (1.57 GB Cached)
0 B Swap Used
Oct 13, 2016, 06:49:14 PM Self test - passed
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Oct 13, 2016 12:06 PM in response to MadMacs0by Netcracker,That one is an app which was used for taking part in Capture One webinars. It was installed in July 2015 - and the first appearance of this mysterious window was only a few days ago.
In the last few hours I removed the remaining "Synology" agents (I use a Qnap instead) and rebooted my Mac - no "Message Receiver"....
I will remove the G2M app as well and report any changes.
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Oct 13, 2016 4:36 PM in response to Netcrackerby MadMacs0,I've had G2M on my Mac for years, having used it only once, and never seen that dialog, but it is a term they use a lot.
Not familiar with Synology, but the fact that it uses SIMBL is always a red flag.
Still puzzled by the lack of commonality with what the OP has installed.
I don't think this is related, but trustee rapport has often caused issues for most Mac users, so unless it's required by one of your financial institutions, you are almost certainly better off without it.
Also note that Flash Player was updated again on Tuesday.
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Oct 13, 2016 10:42 PM in response to MadMacs0by Netcracker,Since yesterday and after removing the remains of my Synology NAS software the "Message receiver" did not show up any more. Furthermore I have the impression (it's only a feeling) that my Mac starts "smoother" than before. So I decided to leave G2M where it is for the time beeing.
Synology and its apps used to cause massive problems with my Macs (and a few Windows clients as well). For example it delayed the shutdown of my MBP to 1 1/2 minutes (now its back to 5 secs !!!). That was one (if not the main) reason to switch to QNAP....
But to give MadMacs0 some credit: my first step was going over the Etrecheck log the TO posted - not finding any similarities....
And thanks for pointing me to the last FlashPlayer update (always clicking away the reminder !).