Ups dropped Mac Pro, is there a diagnostic test I can run to make sure there are no damages from the drop?

I mailed my Mac Pro (the silver tower not the circle ones) across the country to my new residence. I'm a sound editor so running pro tools and related software and data management is my primary concern here but I literally witnessed the ups guy throw my Mac Pro package out of the back of his loading truck. The box hit the ground and then he jumped out to put it on a dolly. I insured the package but I want to know if there are any diagnostic tests I can run at home to see if everything is in working order and nothing was damaged by the impact. I'm sure damages could potentially be delayed and come out a few months from now but I would like to avoid surprises and check the whole system. The Mac Pro was shipped in a box with popcorn that encompassed the Mac Pro in its original packaging.

Mac Pro

Posted on Aug 18, 2016 11:08 AM

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2 replies

Aug 18, 2016 12:12 PM in response to Racheljcs

You can run Apple Hardware Test and if it says there are problems then there are problems. However, if it report no problems found that does not mean there are no problems

Using Apple Hardware Test - Apple Support

If yo do not have the original installation disk that contained AHT you can download it here

http://rivenbyfive.blogspot.co.uk/2012/01/download-and-run-apple-hardware-test.h tml

Aug 19, 2016 7:48 AM in response to Racheljcs

Be sure the video card and any others in slots are firmly seated. Check that your RAM cards are firmly seated. If any are loose, then follow the cabling to see that connectors are still tight. If you have optical drives test that they open and close OK.


The shock of the drop would be most likely to jar something loose, so look to those possibilities. Then the Hardware Test. I think I would have given the UPS guy an earful!

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Ups dropped Mac Pro, is there a diagnostic test I can run to make sure there are no damages from the drop?

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