Q: WD Passport Studio Permissions set to custom and not changable
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Aug 19, 2016 10:06 AMby Ulexes138,Hello jcooke95746,
Thanks for reaching out to the Apple Support Community. I know how important it is to preserve your files and photos and I'll do all I can to help. What I'd recommend from here is right clicking on the drive from your Finder and selecting "Get Info" Here you should be able to enter the username and password to unlock the drive and access your data.
OS X Yosemite: If you don’t have the permissions to open a file or folder
OS X Yosemite: Set permissions for items on your Mac
If you have any questions or still run into any trouble, let us know what you see. The whole community is here to help.
-Best Regards- -
Aug 19, 2016 4:47 PMby jcooke95746,Hi Eric -
Thanks, but this was one of the first things I tried. Even though I can set it to ignore ownership and unlock the access, it won't let me change permissions for any user. It will allow me to select it to attempt to change to read/write, but gives me a permissions error and stays set at "custom". :^(
Still need help...
Thanks!
Jim
