HT201407: If you can't activate your iPhone

Learn about If you can't activate your iPhone

iListencyn

Level 1 (4 points)

iPhone

Q: My mom was using an android phone and I gave her my old iphone 4s. We called Celluar One to get assistance with activating the iPhone and they have told us to call Apple. Does anyone have info on how we can do make the switch. Does she need a new sim

Need to activate an iPhone with Celluar One. Switching from a Samsung phone to an iPhone 4.

iPhone 6s

Posted on Aug 18, 2016 3:59 PM

I have this question too

Q: My mom was using an android phone and I gave her my old iphone 4s. We called Celluar One to get assistance with activating the iPh ... more

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by Carolyn Samit,

Carolyn Samit Aug 18, 2016 4:02 PM in response to iListencyn
Level 10 (120,618 points)

Apple Watch

Aug 18, 2016 4:02 PM in response to iListencyn

Try here > If you can't activate your iPhone - Apple Support
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by Phil0124,

Phil0124 Aug 18, 2016 4:21 PM in response to iListencyn
Level 7 (26,973 points)

iPhone

Aug 18, 2016 4:21 PM in response to iListencyn

Is the iPhone 4s unlocked?

What model of Samsung is it? Does it use a sim card that will fit in the iPhone 4s (micro-sim)?

You should be able to get it working by just inserting a valid sim card. If the phone is locked to a carrier it must be form that carrier unless you can have that carrier unlock it.

Not sure why One Cellular sent you with Apple, they should be able to determine if they can activate it with their sim cards or not.
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