kimmiey
Level 1
(4 points)
Q: updated to IOS 9.3.4 and ever since I have done that my wifi gets knocked off
I just recently updated to IOS 9.3.4 and ever since I have done that my wifi gets knocked off. I dont realize it has done so and then it has sucked up all my data minutes. I have to go into Wifi several times to click on the and select the network and then have to enter the password each time. Before this upgrade I didnt have any problems as soon as I came into contact with a location that I had previously set up the wifi it would automatically connect and now it has not. Is this an issue with the new IOS or is there something else I should be looking for. I will be sitting at home and all my other devices are connected and stay connected fine it is just my cell phone that keeps getting kicked off and then I dont know it has until I start receiving alerts from my cellular provider that I have I am getting close to going over my data.
<Re-Titled by Host>
iPhone SE, iOS 9.3.4, null
elcpu
Level 6
(15,759 points)
Below is a User Tip about Wi-Fi issues. Suggest starting from the top and working down. Maybe one of them will help.
1) Restart you device.
2) Reset Network Settings: Settings > General > Reset > Reset Network Settings. Rejoin the Network again.
3) Reboot Router/Modem: Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website for a newer FW). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band). Channels 1, 6 or 11 are recommended for the 2.4 band.
4) Change to Google's DNS: Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4
5) Disable device prioritization on the router if this feature is available. Also disable any VPN apps and test Wi-Fi again.
6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).
7) Try device at another Network, i.e., neighbors’, public coffee house, etc.
8) Backup and Restore the Device using iTunes. Try restoring as New first and testing it. If ok try restoring the backup (the backup could be corrupted).
https://support.apple.com/en-us/HT201252
9) Go to an Apple store for hardware evaluation. The Wi-Fi chip or the antenna could be defective.
