Apple Configurator - export config profile from phone to Mac?

There's a configuration profile on my iPhone I would like to export to my Mac using Apple Configurator 2 so that I can modify it and then copy it to other devices.


I can select the profile in Apple Configurator 2 but I can't do anything with it - I can't save it, export it, or even inspect its contents. Am I missing something?

Mac Pro, OS X El Capitan (10.11.2), 3.2 GHz Quad-Core Intel Xeon

Posted on Aug 19, 2016 1:40 AM

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2 replies

Aug 19, 2016 2:03 PM in response to Brendan Jones

Hello Brendan Jones,

Thank you for using Apple Support Communities.

I understand from your post that you would like to export a configuration profile that is on your iPhone to your Mac so you can modify it and then copy it to other devices. The following help guide for the Apple Configurator 2 has some great information available including the following:

View or export device info

Export device information

  1. Select one or more devices, then do one of the following:

    • Choose Actions > Export > Info.

    • Control-click the selected device and choose Export > Info.

  2. Choose whether to export a device IDs file (.deviceids) for the developer portal, or a comma-separated value file.

    If you export a comma-separated value file, you can choose which information to include, such as the device name and capacity, serial number, and Wi-Fi and Bluetooth MAC addresses.

  3. Click Export, then name the file.

Best Regards

Aug 19, 2016 6:35 PM in response to stuckboss

Thanks for this but it didn't seem to work as expected. I selected the device, selected Export > Info, checked the box "Installed Profiles" and chose "Property List" as the export format.


I opened the file that was exported using Property List Editor, and the exported file only contains the following information about the profile: "displayName" and "identifier". The actual content of this profile is not exported as far as I can see.


Any clues as to what might be going on? Thanks.

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Apple Configurator - export config profile from phone to Mac?

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