teebud
Level 1
(8 points)
Q: My I phone 5s shows me blue screen when trying to come on
Good day guys My I phone 5s always shows me a blue screen when trying to boot. it keeps doing this over and over again , and i have tried restoring the phone using my iTunes but yet it does not go through. I really want to know if i can get my phone back working or i should just forget about it. Thank you
iPhone 5s, Cant remember the operating system
elcpu
Level 6
(16,265 points)
Try Recovery Mode:
Connect your device to your computer and open iTunes.
While your device is connected, force restart it: Press and hold both the Sleep/Wake and Home button for at least 10 seconds, and don't release when you see the Apple logo.
Keep holding until you see the recovery mode screen and wait for it to restore.
You may have to do the above more than once as recovery mode is difficult to get into.
Restore as New first and test it. Then restore from backup if desired. If the backup is corrupted it will likely bring back the issue.
https://support.apple.com/en-us/HT201263
If the above steps do not help, you may have to take it to an Apple store for testing.
